Alyah Watkins
Orlando
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
CSR - Customer Service Representative
Avis Budget Group
2022.10 - Current
- Provided exceptional customer service by welcoming clients upon arrival and offering personalized assistance.
- Actively engaged with customers to address their needs and ensure a positive rental experience.
- Efficiently processed rental agreements for customers without reservations, ensuring accuracy and timeliness.
- Accurately assessed customer requirements to recommend suitable vehicles and complete necessary paperwork.
- Assist customers with any questions or concerns they might have while renting with Avis & Budget Group.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
- Provided comprehensive training for new team members, resulting in faster onboarding and better overall performance.
Front Desk Coordinator
Dermatology And Skin Health
2021.04 - 2022.10
- Efficiently managed the check-in process while maintaining a friendly and welcoming atmosphere.
- Maintained office supplies by taking inventory and submitting orders for low-stock items
- Provided exceptional customer service by greeting visitors and customers upon arrival answering any questions they may have as well as offered any assistance they might need.
- Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
Education
High school diploma -
Colonial High School
Orlando, FL05.2022
Skills
- Bilingual
- Communication skills
- Adaptability
- Computer proficiency
- Data entry/ data gathering
- Customer service
- Front desk
- Medical office experience
- Computer Proficiency
- Data Entry
- Scheduling
- Account updating
- Paperwork Processing
Languages
Spanish
Limited Working
Timeline
CSR - Customer Service Representative
Avis Budget Group
2022.10 - Current
Front Desk Coordinator
Dermatology And Skin Health
2021.04 - 2022.10
High school diploma -
Colonial High School
Similar Profiles
Bryant Sanchez AlmonteBryant Sanchez Almonte
Automotive Technician at Avis Budget GroupAutomotive Technician at Avis Budget Group
Caitlin PetersonCaitlin Peterson
SR. ANCILLARY SALES AND SERVICE DELIVERY MANAGER at Avis Budget GroupSR. ANCILLARY SALES AND SERVICE DELIVERY MANAGER at Avis Budget Group
Jaymes Francis-JonesJaymes Francis-Jones
Customer Service Representative at Avis Budget GroupCustomer Service Representative at Avis Budget Group