Alyanna Bonilla
Linden,NJ
Summary
To obtain a position where I can utilize my skills, knowledge, and be an asset to your company. Experienced professional with a solid background in food service. Offers an excellent track record of tackling various tasks to support the kitchen and waitstaff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Highly motivated employee with an eagerness to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Server/Waitress
Friendly's
Clark, NJ
03.2025 - 07.2025
- Delivered prompt, friendly service to up to 60-100 customers per shift in a high-volume dining environment
- Maintained detailed knowledge of menu items, daily specials, and allergen information
- Resolved customer concerns with professionalism and a focus on satisfaction
- Handled cash and card transactions, balancing register with 100% accuracy at the end of the shift
- Collaborated with kitchen staff and other servers to ensure smooth and efficient service
- Maintained clean and organized dining areas in compliance with health and safety standards
- Suggested food and drink pairings, increasing upsell opportunities, and guest satisfaction
- Promoted seasonal specials and limited-time offers to boost daily revenue
Activity Aide
Complete Care at Saint Joseph's
Cedar Grove, NJ
06.2024 - 05.2025
- Engaged residents across memory care, physical rehabilitation, and hospice units in tailored recreational and therapeutic activities to support emotional and cognitive well-being
- Developed and led individualized and group programs designed to stimulate memory, promote physical movement, and encourage social interaction
- Coordinated special events and themed activities daily
- Worked closely with interdisciplinary healthcare teams to ensure activities aligned with each resident's care plan and physical capabilities
- Provided compassionate emotional support and companionship, particularly to residents receiving end-of-life care
- Assisted with resident mobility, including lifting, transferring, and escorting to and from activities, while ensuring safety and dignity
- Maintained compliance with all health, safety, and infection control protocols during activity facilitation and daily routines
- Contributed to the planning and setup of daily, weekly, and seasonal activity schedules to maintain resident engagement and reduce isolation
- Demonstrated reliability, empathy, and attention to detail while managing multiple responsibilities in a fast-paced, resident-focused setting
Vendor Associate / Customer Service Representative
Creative Candies and Things
Newark, NJ
05.2021 - 06.2023
- Delivered excellent customer service at retail locations, pop-up shops, trade shows, and festivals by engaging customers and showcasing product offerings
- Built and maintained strong client relationships through personalized service, follow-up, and product recommendations
- Coordinated and assisted with the setup and breakdown of booths and displays at events, ensuring smooth operations and an inviting customer experience
- Promoted and sold products, contributing to daily and event-based sales goals through upselling and effective product presentation
- Processed cash and credit card transactions accurately using mobile POS systems; ensured till balances and handled end-of-day closeouts
- Assisted in managing and tracking inventory levels, restocking merchandise, and preparing orders for both in-person and custom sales
- Handled custom and special orders, working with customers to personalize products for gifts, events, and corporate needs
- Played an active role in social media promotions and marketing campaigns, helping to increase event foot traffic and brand visibility
- Resolved customer concerns with professionalism and efficiency, contributing to a positive brand reputation
Education
High School Diploma -
Saint Vincents Academy
Newark, NJ06-2026
Skills
- Communication and interpersonal skills
- Organizational abilities
- Elder care knowledge
- Point-of-sale system proficiency
- Customer service excellence
- Team collaboration
- Event coordination
- Creative activity planning
- Conflict resolution strategies
- Time management skills
- Cash handling expertise
- Safe food handling practices
- Table setting techniques
- Item promotion strategies
- High-volume dining experience
- Guest engagement techniques
- Dining customer service skills
- Task prioritization methods
- Professional demeanor
- Supply restocking efficiency
Affiliations
Participated in clubs such as:
- Campus ministry
- Student government
- Art Club
- Book club
- Bible study
- International Club
- Animanga
- Forensics Club
- Girl up
- Lit. MAG
Accomplishments
- Partaken in Honors courses Since freshman year
- PLTW courses: Principals of biomedical innovations, Biomedical Innovations, Anatomy and Physiology
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Server/Waitress
Friendly's
03.2025 - 07.2025
Activity Aide
Complete Care at Saint Joseph's
06.2024 - 05.2025
Vendor Associate / Customer Service Representative
Creative Candies and Things
05.2021 - 06.2023
High School Diploma -
Saint Vincents Academy
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