Alyanna Yagi
Kaiser Permanente-West Covina
Rancho Cucamonga,CA
1
Certification
7
years of professional experience
Compassionate Registered Nurse with clinical experience in Emergency Department and Medical-Surgical settings. Focused on delivering patient-centered care and enhancing patient outcomes through skilled assessment, medication administration, and interdisciplinary collaboration. Supports a culture of safety and continuous learning within healthcare environments.
Work History
Registered Nurse Preceptorship
2 Months- Delivered individualized, patient-centered care, enhancing patient outcomes through collaboration with physicians and interdisciplinary team members
- Conducted comprehensive patient assessments and monitored clinical condition changes to ensure timely interventions
- Administered medications and treatments per physician orders and hospital protocols, ensuring adherence to safety standards
- Executed emergency support measures and adhered to rapid response protocols.
Customer Service Representative
2 Years- Serve as first point of contact, ensuring a welcoming and supportive patient experience
- Verify patient information, coordinate appointments, and assist with care navigation
- Collaborate with nursing staff and providers to identify patients requiring immediate attention
Shift Lead Supervisor
5 Years 2 Months- Led daily store operations by delegating responsibilities, coordinating staff assignments, and ensuring efficient workflow in a fast-paced environment.
- Delivered exceptional customer service by resolving customer concerns, addressing complaints professionally, and maintaining a positive customer experience.
- Managed cash handling procedures, including register reconciliation, safe deposits, and ensuring accuracy and accountability of financial transactions.
Education
Bachelor of Science - Nursing
Skills
Medication Administration
Patient Assessment & Monitoring
Emergency response
Infection Control & Safety
Time Management & Prioritization
Team collaboration
Certification
- Registered Nurse, State of California- License #RN95447397
- Public Health Nurse, State of California-License #PHN579072
- Certified Phlebotomist Tech 1- License #C6K3G2G5
- Basic Life Support
- Advanced Cardiovascular Life Support
- NIHSS Certification
- Pediatric Advanced Life Support
Timeline
Registered Nurse Preceptorship
Riverside Community Hospital
08.2025 - 10.2025Read More
Customer Service Representative
Kaiser Permanente-West Covina
08.2024 - CurrentRead More
Shift Lead Supervisor
Starbucks-Irwindale
06.2019 - 08.2024Read More
West Coast University
Bachelor of Science from Nursing
Read More