Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyce Anderson

Frisco

Summary

Dynamic sales professional with a proven track record at TRI Pointe Homes, excelling in customer relationship management and strong negotiation skills. Adept at fostering long-term client relationships and delivering tailored home solutions, ensuring high customer satisfaction. Recognized for effective multitasking and problem-solving abilities in fast-paced environments.

Experienced with guiding clients through home-buying process, ensuring smooth and satisfying experience. Utilizes effective communication and negotiation skills to close sales and meet client needs. Track record of building strong client relationships and achieving sales targets.

Overview

5
5
years of professional experience

Work History

New Home Sales Consultant

TRI Pointe Homes
03.2024 - Current
  • Conducted in-depth consultations with clients to identify home preferences and lifestyle needs.
  • Developed comprehensive knowledge of community offerings and home features to provide informed recommendations.
  • Assisted in contract negotiations, ensuring compliance with company policies and client requirements.
  • Participated in training sessions to enhance product knowledge and improve sales techniques consistently.
  • Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
  • Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
  • Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
  • Provided ongoing support to buyers as they navigated financing options, inspections, appraisals, and other aspects of the purchase process.
  • Collaborated with builders and designers to ensure timely completion of quality homes for client satisfaction.

911 Emergency Dispatcher

Prosper Police Department
11.2023 - 03.2024
  • Received and prioritized incoming emergency calls, ensuring swift response to urgent situations.
  • Operated multi-line phone systems and radio dispatch equipment to coordinate emergency services.
  • Maintained accurate logs of all dispatched calls and actions taken during emergencies.
  • Assisted in training new dispatchers on protocols, procedures, and system operations.
  • Monitored police, fire, and medical units in the field, providing real-time updates as needed.
  • Collaborated with law enforcement agencies to facilitate effective emergency responses.
  • Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
  • Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.

Real Estate Agent

Coldwell Banker
02.2021 - 11.2023
  • Assisted clients in identifying suitable properties based on preferences and budget constraints.
  • Conducted market research to provide accurate property valuations and competitive pricing strategies.
  • Facilitated property showings, highlighting key features to engage potential buyers effectively.
  • Developed marketing materials utilizing social media platforms to enhance property visibility.
  • Negotiated offers and counteroffers, ensuring favorable terms for clients while maintaining professionalism.
  • Collaborated with mortgage brokers and inspectors to streamline transaction processes for clients.
  • Maintained up-to-date knowledge of local real estate trends to advise clients accurately on market conditions.

Education

High School Diploma -

Arlington High School
Arlington, TX
05-2001

Skills

  • Sales strategy
  • Multitasking capacity
  • Customer service
  • Strong negotiation skills
  • Goal-oriented mindset
  • Customer relationship management
  • Relationship selling
  • Decision making aptitude
  • Product recommendations
  • Time management proficiency
  • Hospitality and accommodation
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Reliability
  • Customer satisfaction
  • Organizational skills
  • Active listening

Timeline

New Home Sales Consultant

TRI Pointe Homes
03.2024 - Current

911 Emergency Dispatcher

Prosper Police Department
11.2023 - 03.2024

Real Estate Agent

Coldwell Banker
02.2021 - 11.2023

High School Diploma -

Arlington High School

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