Alyce Broughton
Pasadena,CA
Summary
Creativity that s followed by efficient and affective work .Extremely motivated to constantly develop skills and grow professionally. Fast learner and always ready to take on new challenges. Love to keep a fun peaceful work environment, get to know new people and share enthusiasm. Due to hard work I'm often entrusted with task from those of a hire positions.
Overview
6
6
years of professional experience
Work History
Cashier Temp
City Of Alhambra
Alhambra, CA
03.2023 - 05.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Verified accuracy of customer accounts and records by consistently updating customer information.
- Interacted with customers by phone, email or in-person to provide information.
- Completed data entry tasks with accuracy and efficiency.
- Fielded customer questions regarding old/new procedures
Shift Lead
Afters Ice Cream
Pasadena, CA
06.2021 - 03.2022
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Responded to and resolved customer questions and concerns.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Youth Leader
PUSD Learns
04.2018 - 06.2022
- Coached, instructed and supervised participating youth groups of 30 and more members.
- Engaged youth by following, implementing and assisting in creating lesson plans.
- Addressed developmental needs of youth by offering new and enriching experiences.
- Maintained great relationships with parents through regular communication and active participation.
- Established strong and safe communities.
Event Staff Member
Parks And Rec
10.2017 - 04.2018
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Set up event facilities and equipment, cleaned areas and organized supplies.
- Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
- Welcomed guests to events ,processed payments, checked tickets and directed guests to locations.
- Kept watchful eye on game room participants, monitoring compliance with safety protocols and stepping in to correct unsafe behaviors and protect fellow guests.
Education
High School Diploma -
Pasadena High School
Pasadena, CA05.2018
Skills
- Multitasking Abilities
- Data Entry
- Planning and Coordination
- Excellent Communication
- Cultural Awareness
- Documentation proficiency
- Cash Handling
- Stocking Supplies and Retail Products
- First Aid/CPR
- Customer support
- Critical Thinking
- Active Listening
Timeline
Cashier Temp
City Of Alhambra
03.2023 - 05.2023
Shift Lead
Afters Ice Cream
06.2021 - 03.2022
Youth Leader
PUSD Learns
04.2018 - 06.2022
Event Staff Member
Parks And Rec
10.2017 - 04.2018
High School Diploma -
Pasadena High School