Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Barista
Alyce Kincanon

Alyce Kincanon

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Independent Mary Kay Beauty Consultant

Alyce Kincanon
Abilene, TX
11.2017 - Current
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Recommended specific beauty products to meet individual customer needs.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Demonstrated makeup techniques and suggested products that met clients' needs.
  • Handled payment transactions, gift-wrapped purchases, and enclosed trial products.
  • Checked product levels and replenished stock whenever merchandise ran low.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Scheduled onsite and offsite makeup appointments for clientele.

Housekeeper/Owner Operator

Alyce's Housekeeping Services
Abilene , TX
01.2017 - 05.2022
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing my business budget, and costs.
  • Maintained extreme attention to detail, while adhering to a strict schedule.
  • Went above and beyond to ensure customer satisfaction
  • Performed a variety of cleaning activities such as sweeping, mopping, dusting and polishing etc.
  • Ensured all rooms are cared for and inspected according to high standards.
  • Notified homeowners on any damages, deficits and disturbances.
  • Dealt with reasonable complaints/requests with professionalism and patience

Boutique Manager

K Ellis Boutique
Abilene, Texas
06.2020 - 02.2022
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Created and implemented new business opportunities by utilizing strategic networking strategies.
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
  • Maintained up-to-date knowledge of competitor products and pricing in market served.
  • Trained new sales representatives on sales strategies and processes to reduce process gaps.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
  • Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
  • Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
  • Trained new employees on proper protocols and customer service standards.

Education

High School Diploma -

Desert Vista High School
Phoenix, AZ

Skills

  • Building Customer Loyalty
  • Exceeding Customer Expectations
  • Excellent Written and Verbal Communication
  • Business Leadership
  • Policy Development and Enforcement
  • Problem Anticipation and Resolution
  • Integrity and Transparency
  • Strategic Planning
  • Social Perceptiveness
  • Strategic Networking

Additional Information

I have had the privilege of being a Stay at Home Mom since my daughter was born in March 2007. Throughout this season of my life I have been able to acquire many skills that are valuable in any work place. Some of those skills include yet are not limited to: Creating & adhering to a financial budget, scheduling and maintaining the schedules of all of my family members, learning to think outside the box to solve problems, thinking quick on my feet, becoming more and more independent as I navigate life during my husbands many military deployments, as well as growing in confidence and knowing myself and what I have to offer- as well as where I can afford to learn, grow, and expand my horizons. I am excited to gain employment in Las Vegas and see what God has in store for me here!

Timeline

Boutique Manager

K Ellis Boutique
06.2020 - 02.2022

Independent Mary Kay Beauty Consultant

Alyce Kincanon
11.2017 - Current

Housekeeper/Owner Operator

Alyce's Housekeeping Services
01.2017 - 05.2022

High School Diploma -

Desert Vista High School
Alyce Kincanon
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