Alyce Swanson
Roy,WA
Summary
Dynamic kitchen professional with a proven track record at Sumner School District, excelling in food safety and inventory management. Recognized for reducing food waste and fostering teamwork, while consistently achieving high health inspection scores. Adept at multitasking and delivering exceptional customer service in fast-paced environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Kitchen manager
Sumner School District
01.2013 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Boosted team morale and performance through effective leadership and training programs.
- Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.
Bartender
Four Seasons Restaurant
09.2008 - 12.2012
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Bartender Shift Manager
Baldy's Roadhouse
08.1997 - 12.1999
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Education
GED -
Green River Community College
Auburn, WA08-2013
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
Certification
School Nutrition Association Level 4 Certification
Timeline
Kitchen manager
Sumner School District
01.2013 - Current
Bartender
Four Seasons Restaurant
09.2008 - 12.2012
Bartender Shift Manager
Baldy's Roadhouse
08.1997 - 12.1999
GED -
Green River Community College
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