Alycia Chapman
Twinsburg,Ohio
Summary
Registered nurse with 5+ years of experience in medical-surgical, behavioral health, emergency care coordination, and post-acute settings. Completed detailed assessment, documentation, care planning, condition monitoring, interdisciplinary coordination, discharge support, transfer support, and patient education. Supported safe, cost-conscious care decisions through clinical record review, patient need identification, provider communication, risk recognition, evidence-based practice. UnitedHealthcare care coordination work, and nursing informatics knowledge for prior authorization, utilization management, and clinical review roles.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Registered Nurse / Shift Supervisor - Psych & Detox
Windsor Laurelwood Hospital
11.2022 - Current
- Assess behavioral-health and medical needs, monitor changes in condition, and communicate clinical concerns to providers.
- Develop and evaluate individualized treatment plans in collaboration with physicians, nurses, therapists, and social workers.
- Maintain thorough, accurate, confidential electronic documentation of assessments, medications, symptoms, treatment response, and progress.
- Coordinate admissions, transfers, discharge planning, patient/family education, and continuity of care.
- Apply critical thinking and risk assessment in complex behavioral-health, detoxification, and crisis situations.
Registered Nurse Supervisor
Avenue of Aurora
08.2020 - 01.2026
- Supervise nursing care, assess patient needs, review clinical documentation, and support quality and continuity of care.
- Monitor patient conditions, treatment response, medications, and documentation; escalate changes to the appropriate medical professionals.
- Coordinate multidisciplinary care and reinforce disease, medication, self-management, prevention, and wellness education.
- Audit patient and department records and maintain accurate documentation to support quality, compliance, and patient safety.
Care Coordinator
UnitedHealthcare
08.2025 - 01.2026
- Coordinated healthcare needs and supported continuity of care across patients, providers, and services.
- Reviewed available clinical and member information to identify care needs, risks, barriers, and appropriate follow-up.
- Communicated with interdisciplinary healthcare professionals to support timely, appropriate care and service coordination.
- Maintained accurate documentation and supported care-management activities with attention to privacy, quality, and patient outcomes.
Registered Nurse - Med-Surgical
Heights Care & Rehab Center
01.2022 - 12.2025
- Perform comprehensive patient assessments and monitor symptoms, vital signs, test results, and responses to treatment.
- Develop, implement, and evaluate individualized care plans for patients with acute and chronic conditions.
- Communicate changes in condition and clinical concerns to physicians and the interdisciplinary team to support timely interventions.
- Maintain accurate electronic medical records and clinical documentation while following nursing standards, policies, and evidence-based practice.
- Coordinate admissions, transfers, discharge needs, patient education, medications, treatments, and follow-up care.
- Dec 2022 – Present
Licensed Practical Nurse
IntelyCare, Inc.
01.2019 - 10.2024
- Provide nursing care in varied post-acute and clinical settings while adapting to patient acuity and facility-specific requirements.
- Assess, document, educate, and communicate changes in patient status to support safe and timely care.
Registered Nurse - Emergency Department
MetroHealth Medical Center
08.2024 - 11.2024
- Assessed patients with acute illness, trauma, and complex medical needs and prioritized care based on clinical presentation.
- Reviewed symptoms, diagnostic information, and treatment response to support clinical decision-making and escalation.
- Collaborated with physicians and interdisciplinary teams and documented patient status, interventions, and outcomes.
- Provided patient/family education and coordinated care transitions while maintaining safety and continuity.
Licensed Practical Nurse
Alliance Healthcare Solutions
12.2019 - 09.2021
- Provide skilled nursing care across rehabilitation, skilled nursing, assisted living, and clinic environments.
- Assess changes in patient condition, monitor treatment response, document findings, and communicate concerns to providers.
- Support admissions, discharges/transfers, patient education, medication administration, wound care, and specialty treatments.
Licensed Practical Nurse
Maplewood Senior Living
11.2019 - 08.2021
- Provided skilled nursing care, patient assessment, medication administration, education, and documentation in a senior living setting.
LPN Unit Nightshift Manager
Canterbury of Twinsburg
05.2018 - 08.2021
- Served as head nurse, independently prioritizing patient needs, coordinating nursing staff, and communicating with physicians and families.
- Evaluated admission/discharge/transfer paperwork and maintained detailed patient records to support safe transitions and continuity of care.
Education
Bachelor of Science - Nursing (BSN)
Capella University
03-2025
Associate of Applied Science - Nursing (R.N.)
Lakeland Community College
05-2022
Licensed Practical Nurse Program - undefined
Hondros College of Nursing
10-2016
STNA Training Program - undefined
Cuyahoga Community College
10-2008
Skills
Clinical record review & documentation
Patient assessment & clinical judgment
Care-plan development & evaluation
Patient education & health coaching
Behavioral health & complex-care experience
Prior authorization / utilization review transferable skills
Care coordination & discharge planning
Risk identification & escalation
Evidence-based nursing practice
Electronic medical records / Epic
Quality, safety & regulatory compliance
Excel — nursing informatics
Interdisciplinary Collaboration and Time Management
Analysis clinical Assessment and Judgment Medical Necessity Review Care Coordination and Case Management
HIPAA Compliance and Confidentiality
Critical Thinking and Patient advocacy
Personal Information
Title: REGISTERED NURSE | PRIOR AUTHORIZATION | UTILIZATION MANAGEMENT | CLINICAL REVIEW
Certification
BLS – American Heart Association, ACLS – listed on source resume (anticipated March 2025), Crisis Prevention Intervention (CPI) – Crisis Prevention & De-escalation Techniques
Timeline
Care Coordinator
UnitedHealthcare
08.2025 - 01.2026
Registered Nurse - Emergency Department
MetroHealth Medical Center
08.2024 - 11.2024
Registered Nurse / Shift Supervisor - Psych & Detox
Windsor Laurelwood Hospital
11.2022 - Current
Registered Nurse - Med-Surgical
Heights Care & Rehab Center
01.2022 - 12.2025
Registered Nurse Supervisor
Avenue of Aurora
08.2020 - 01.2026
Licensed Practical Nurse
Alliance Healthcare Solutions
12.2019 - 09.2021
Licensed Practical Nurse
Maplewood Senior Living
11.2019 - 08.2021
Licensed Practical Nurse
IntelyCare, Inc.
01.2019 - 10.2024
LPN Unit Nightshift Manager
Canterbury of Twinsburg
05.2018 - 08.2021
STNA Training Program - undefined
Cuyahoga Community College
Licensed Practical Nurse Program - undefined
Hondros College of Nursing
Associate of Applied Science - Nursing (R.N.)
Lakeland Community College
Bachelor of Science - Nursing (BSN)
Capella University