Alycia Cuellar
Austin,TX
Summary
Hello! My name is Alycia and I'm 20 years old, and I was born in Amarillo Tx, but raised here in Austin Tx. I started working at the age of 16 and have learned and grown so much in the 4 years of my career. My main experience field is in restaurants, but I'm looking to grow beyond the food industry. My strong suit is my customer service skills. Over the course of time I have learned exceptional organizational skills, communication and time management skills. I aspire to expand skills beyond the service industry, leveraging leadership and eagerness to learn for continuous growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Twin Peaks
Waitressing
01.2023 - 10.2024
- Ensure exceptional guest experience by adhering to service standards.
- Maintaining a welcoming and enjoyable dining atmosphere
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Promoted to a trainer within the first couple of months of starting out including a higher pay grade.
Hostess/ Expo/Restaurant Server
Kerbey Lane Cafe
09.2019 - 11.2022
- Orchestrated seamless customer experiences as Host, Expo and server, ensuring guest satisfaction through attentive service and efficient table management.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Hostess
P.F. Chang's Bistro
01.2021 - 04.2021
- Welcomed guests warmly, managed reservations efficiently and maintained restaurant ambiance, enhancing overall customer experience and satisfaction.
Education
High School Diploma -
Navarro Early College High School
Austin, TX05-2022
Skills
- Customer Service (4 years)
- Food service
- Organizational Skills
- Detail Oriented
- Team work
- Time management
- Reliability
- Upselling
- Driving
- Multitasking
- Communicational Skills
Certification
- Food handlers
- TABC
- Drivers License
Languages
Spanish
Native or Bilingual
Timeline
Twin Peaks
Waitressing
01.2023 - 10.2024
Hostess
P.F. Chang's Bistro
01.2021 - 04.2021
Hostess/ Expo/Restaurant Server
Kerbey Lane Cafe
09.2019 - 11.2022
- Food handlers
- TABC
- Drivers License
High School Diploma -
Navarro Early College High School
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