Summary
Overview
Work History
Education
Skills
Timeline
Barista

Alycia Holt

Dudley,MA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience

Work History

Front End Cashier

Twin City Cleaners
04.2023 - Current
  • Greets customers and builds relationships to encourage repeat business.
  • Follows store opening and closing procedures while working independently.
  • Assisted in training new cashiers.
  • Operates computer system/cash register for cash, check, and credit card transactions.
  • Works flexible schedule to meet business needs.

Private Home Health Care Provider

Mark Altmeier
08.2019 - 03.2021
  • Assisted client in maintaining their independence by offering support with daily activities such as meal prep, mobility, bathing, dressing, and grooming.
  • Assisted with daily medications and PT exercises.
  • Provided transportation for client to appointments and errands while ensuring their safety and comfort during travel.

Overnight Awake Direct Support Staff

Venture Community Services
08.2016 - 02.2017
    • Developed rapport to create safe and trusting environment for care.
    • Enhanced client independence by implementing personalized support plans and monitoring progress.
    • Assisted clients with daily living tasks and daily hygiene skills.
    • Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
    • Promoted safety and health by administering medications accurately.
    • Maintained clean, safe, and well-organized client environment.

Day Habilitation Program/Case Manager

Venture Community Services
08.2008 - 08.2016
  • Manage day to day responsibilities within Day Program.
  • Daily scheduling/supervision of staff and individuals.
  • Assist in developing/implementing ISP goals, behavior plans, and DHSP.
  • Daily communication with individual teams to include Guardians/Service Coordinators/Providers.
  • Maintain confidential files to be audit ready.
  • Provided crisis intervention support for individuals experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Implement trainings for staff.

Senior Developmental Assistant/Job Coach

Life-Skills, Inc.
09.2001 - 03.2008
  • Daily scheduling of staff and individuals groups.
  • Train staff on individual goals, objectives, and behavior plans.
  • Complete daily, monthly, and quarterly data/notes.
  • Assist individuals at daily job sites.

Education

High School Diploma -

Shepherd Hill Regional High School
Dudley, MA
06.1995

Skills

  • Cash Management
  • Customer Service
  • Staff Supervision
  • Telephone Etiquette
  • Handling Complaints
  • Professional Appearance
  • Attention to Detail
  • Team Player Attitude
  • Conflict Resolution
  • Quick Learner
  • Organizational Skills

Timeline

Front End Cashier

Twin City Cleaners
04.2023 - Current

Private Home Health Care Provider

Mark Altmeier
08.2019 - 03.2021

Overnight Awake Direct Support Staff

Venture Community Services
08.2016 - 02.2017

Day Habilitation Program/Case Manager

Venture Community Services
08.2008 - 08.2016

Senior Developmental Assistant/Job Coach

Life-Skills, Inc.
09.2001 - 03.2008

High School Diploma -

Shepherd Hill Regional High School

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Alycia Holt