Alycia Holt
Dudley,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Front End Cashier
Twin City Cleaners
04.2023 - Current
- Greets customers and builds relationships to encourage repeat business.
- Follows store opening and closing procedures while working independently.
- Assisted in training new cashiers.
- Operates computer system/cash register for cash, check, and credit card transactions.
- Works flexible schedule to meet business needs.
Private Home Health Care Provider
Mark Altmeier
08.2019 - 03.2021
- Assisted client in maintaining their independence by offering support with daily activities such as meal prep, mobility, bathing, dressing, and grooming.
- Assisted with daily medications and PT exercises.
- Provided transportation for client to appointments and errands while ensuring their safety and comfort during travel.
Overnight Awake Direct Support Staff
Venture Community Services
08.2016 - 02.2017
- Developed rapport to create safe and trusting environment for care.
- Enhanced client independence by implementing personalized support plans and monitoring progress.
- Assisted clients with daily living tasks and daily hygiene skills.
- Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
- Promoted safety and health by administering medications accurately.
- Maintained clean, safe, and well-organized client environment.
Day Habilitation Program/Case Manager
Venture Community Services
08.2008 - 08.2016
- Manage day to day responsibilities within Day Program.
- Daily scheduling/supervision of staff and individuals.
- Assist in developing/implementing ISP goals, behavior plans, and DHSP.
- Daily communication with individual teams to include Guardians/Service Coordinators/Providers.
- Maintain confidential files to be audit ready.
- Provided crisis intervention support for individuals experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Implement trainings for staff.
Senior Developmental Assistant/Job Coach
Life-Skills, Inc.
09.2001 - 03.2008
- Daily scheduling of staff and individuals groups.
- Train staff on individual goals, objectives, and behavior plans.
- Complete daily, monthly, and quarterly data/notes.
- Assist individuals at daily job sites.
Education
High School Diploma -
Shepherd Hill Regional High School
Dudley, MA06.1995
Skills
- Cash Management
- Customer Service
- Staff Supervision
- Telephone Etiquette
- Handling Complaints
- Professional Appearance
- Attention to Detail
- Team Player Attitude
- Conflict Resolution
- Quick Learner
- Organizational Skills
Timeline
Front End Cashier
Twin City Cleaners
04.2023 - Current
Private Home Health Care Provider
Mark Altmeier
08.2019 - 03.2021
Overnight Awake Direct Support Staff
Venture Community Services
08.2016 - 02.2017
Day Habilitation Program/Case Manager
Venture Community Services
08.2008 - 08.2016
Senior Developmental Assistant/Job Coach
Life-Skills, Inc.
09.2001 - 03.2008
High School Diploma -
Shepherd Hill Regional High School
Similar Profiles
Kara WilliamsKara Williams
Business Development Manager/ Marketing Director at Twin City Honda & Twin City NissanBusiness Development Manager/ Marketing Director at Twin City Honda & Twin City Nissan
Anapogi MaiavaAnapogi Maiava
Office Cleaner at HUTT CITY CLEANERSOffice Cleaner at HUTT CITY CLEANERS
Glenda LeeGlenda Lee
Customer Service at City CleanersCustomer Service at City Cleaners