Alycia Pixley
Boardman,Ohio
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Office Assistant
Rondinelli Tuxedo Co.
07.2021 - Current
- Reconciled cash, accurately computed deposits, and transported deposits to their respective banks.
- Input data into spreadsheets, databases, and software systems.
- Utilized office management software to record and track customer information.
- Coordinated resolution of payment issues via Sage software platform.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Assist with addressing vendor inquires related to invoicing and payments.
- Conduct routine store maintenance, including product organization and restocking.
- Evaluate and fulfill supply orders for multiple store locations.
- Maintained and updated office records, both digital and physical.
- Performed all other tasks as assigned.
Marketing Specialist
Hercules LED
02.2020 - 02.2020
- Engaged with customers to schedule appointments, assist with purchases, and answer product inquires.
- Helped customers locate products and checked store system for merchandise at other sites.
Customer & Sales Support
Ashley Home Store
02.2016 - 07.2016
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Assisted customers with sales needs such as inventory, shipping, and delivery concerns.
- Collected payments over via phone and in-person.
- Managed customer accounts, responding to inquiries and resolving customer service issues.
Sales Support
VXI Global Solutions
05.2015 - 09.2015
- Assisted customers with money transfers via Western Union.
- Resolved discrepancies in money transfers for customer inquiries.
Crew Member
Wendy's
01.2014 - 06.2014
- Worked front counter, drive-thru, and other areas.
- Prepared food for customers and kept kitchen, counter and dining areas cleaned and sanitized.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Cashier
Target
01.2013 - 04.2014
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions.
- Restocked and organized merchandise in store.
- Ensured that guests had great experiences.
Office Assistant
Upward Bound at Youngstown State University
01.2013 - 04.2014
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as answering phones, filing, running errands, copying, and checking and distributing mail.
- Created daily marketing posts for Facebook and Twitter for students.
Sales Associate
Victoria's Secret
10.2011 - 05.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Welcomed customers entering and existing store.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of new and existing products to increase sales.
- Processed shipments and displayed new products.
- Designed layout of store for new product sets and inventory.
- Assisted customers with their shopping needs.
Education
Bachelor of Arts - Communications
Youngstown State University
Youngstown, OH01.2019
Skills
- Administrative Support
- Data Entry
- Supply Management
- Social Media Knowledge
- Bank Deposit Reconciliation
Skills Interests
I am experienced with Microsoft Word, Power Point, and Excel programs. I have exceptional people skills and communication and tele-communication skills. I am proficient in all social media platforms and have excellent social media marketing and management skills. I am able to work well within a team setting, and I thrive individually. I also have excellent organizational skills.
Timeline
Office Assistant
Rondinelli Tuxedo Co.
07.2021 - Current
Marketing Specialist
Hercules LED
02.2020 - 02.2020
Customer & Sales Support
Ashley Home Store
02.2016 - 07.2016
Sales Support
VXI Global Solutions
05.2015 - 09.2015
Crew Member
Wendy's
01.2014 - 06.2014
Cashier
Target
01.2013 - 04.2014
Office Assistant
Upward Bound at Youngstown State University
01.2013 - 04.2014
Sales Associate
Victoria's Secret
10.2011 - 05.2013
Bachelor of Arts - Communications
Youngstown State University
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