Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alycia Reed

Gainesville

Summary

U.S. Citizen – Authorized to work for any employer.

Diligent Senior Project Manager with background in managing complex projects across various industries. Known for successfully leading cross-functional teams to deliver projects on time and within scope. Demonstrated ability to manage project lifecycles and implement process improvements.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior SharePoint Project Manager - DOI

Pliant Management Services LLC
10.2023 - Current
  • Senior SharePoint Project Manager supporting Department of Interior, BSEE, BOEM and ONRR.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Provided detailed project status updates to stakeholders and executive management.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Oversaw development and implementation of new project management software, facilitating more efficient workflow and better project tracking.

IT Project Manager – Federal and Commercial

Taoti Creative
05.2022 - 10.2023


  • Accomplished client goals by providing quality technical projects.
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Gathered project requirements through interactions, meetings and walkthrough with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
  • Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
  • Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
  • Updated customers and senior leaders on progress and roadblocks.
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
  • Responsible for client communications, facilitating/leading client meetings, project kickoffs, maintaining budget and keeping project financials in line, staying within each projects scope of work.
  • Created CSM guides for both WordPress and Drupal content management systems.
  • Responsible for management of multiple simultaneous WordPress and Drupal migrations and O&M projects.
  • Managed team of 20+ resources across 20 ongoing projects in various stages of development.
  • Thought leader and champion of streamlined business processes and maturation from waterfall to agile methodologies.
  • Maintained relationships with material vendors to lower costs and diversify capabilities.
  • Updated operational methods and oversaw accounting procedures for improved efficiency.
  • Developed and initiated projects, managed costs and monitored performance.
  • Met project deadlines without sacrificing build quality.

Project Manager – Dept. of Defense

Riva Solutions Inc
05.2021 - 06.2022
  • Responsible for project initiation, planning, estimation, and execution for multiple DoD projects
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Army Installation Management Command
  • US Army Personnel Security Investigation Center of Excellence
  • Army National Guard Logistics Integration Support
  • National Guard Bureau Staff Action Support Services
  • Responsible for providing business, technical and application support by participating in systems development process from initiation to production.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframe and followed up to achieve resolution.
  • Maintained relationships with material vendors to lower costs and diversify capabilities.
  • Built PM toolkit which was implemented company wide.
  • Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
  • Work in close collaboration with business and technology partners, project teams and stakeholders to plan, elicit, analyze, validate, document, and manage functional specifications that align to business needs.
  • Research and analyze current/future state system capabilities and evaluate solutions and recommendations.
  • Follow through change control process to manage changes to base-lined deliverables and scope for assigned project.
  • Manage relationships with business representatives and program/project teams.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Established performance and service goals and held associates accountable for individual performance.
  • Identified plans and resources required to meet project goals and objectives.
  • Made decisions independently and collaboratively on IT-related challenges.
  • Accelerated progress by continually reviewing performance, budgets and project timelines.
  • Maintained client files with sales contracts, records of client interactions, client notes and other information.
  • Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
  • Maintained clear communication with precise technical writing to document and inform critical processes.

Project Coordinator

MAC General
08.2020 - 05.2021
  • Planned, designed, and scheduled phases for large projects.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Applied knowledge of industry best practices to improve project management processes.
  • Led quick-response team formed from experienced staff and quickly confront and resolve complaints and issues.
  • Handled risk management to reduce or avoid project cost escalations, delays and failures.
  • Devised and prepared back-up plans for high-risk project phases staged for implementation on short notice.
  • Liaised with internal organization, clients and suppliers and maintained open communication lines on project phases.
  • Certified Scrum Master for project management.
  • Updated customers and senior leaders on progress and roadblocks.
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Mentored and guided staff to enhance performance and exceed customer expectations.
  • Planned, monitored and analyzed project costs to meet financial goals.
  • Documented project progress to fulfill project requirements and establish traceability.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.

Education

Bachelor of Applied Science -

Midwestern State University
Wichita Falls, TX
08.2021

Skills

  • Jira and Confluence
  • Cyber Security
  • Microsoft 365
  • SharePoint and Power Platform
  • Business process re-engineering
  • Advanced problem solving
  • Project planning and development
  • Client Relationships
  • Change Control Processes
  • Project estimation and bidding
  • Project oversight
  • Strategic planning
  • Budgeting
  • Project Management

Certification

  • Certified Scrum Master
  • Scrum Alliance
  • In process of obtaining PMP Certification
  • In process of obtaining AWS Certified Cloud Practitioner

Timeline

Senior SharePoint Project Manager - DOI

Pliant Management Services LLC
10.2023 - Current

IT Project Manager – Federal and Commercial

Taoti Creative
05.2022 - 10.2023

Project Manager – Dept. of Defense

Riva Solutions Inc
05.2021 - 06.2022

Project Coordinator

MAC General
08.2020 - 05.2021

Bachelor of Applied Science -

Midwestern State University

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