Strategic Senior Human Resources Manager known for high productivity and efficient task completion. Specialize in coaching, employee relations, and performance management. Excel in communication, leadership, and problem-solving to effectively address challenges and drive organizational success.
Ground
• Northwest District Human Resources support for Oregon, Washington, and Idaho
• Supervised and provided guidance to the Talent Acquisition Coordinators and HR Administrator
• Facilitated and developed formal and informal programs for managers and employees to support business objectives and corporate programs
• Identified and/or conducted investigations on employee relations issues - provided coaching and advice to management on employee facing concerns – assigned cases from other districts due to 100% 30-day compliance closure rate in own service area
• Actively participated in local monthly meetings and community service events, proactively promoted engagement opportunities in remote service areas, quarterly station visits on all sorts to keep a pulse on the employee population and reduce turnover
• Expanded FedEx Brand by implementing strategies to increase external community service commitments
• Provided leadership, coaching, and support to Seattle Hub during FY17 peak season – increased staffing by 37% and earned a Bravo Zulu award
• Earned two Peak Player nominations FY18 for providing unending, positive team and customer support.
Smartpost
• Desert District Human Resources support for Phoenix SmartPost Hub, Yuma, Sierra Vista, and Safford Ground stations
• Lead full cycle staffing process including applicant sourcing and recruiting events, demonstrating good faith efforts, pre-employment screening, interviewing, compensation, and employee on-boarding
• Trained management on proper execution of termination, performance management, and leave of absence processes
• Proactively involved with monthly employee engagement meetings and strategies
• Reviewed pay recommendations for annual merit review and job family promotion processes, delivers guidance and support to management during full cycle performance management process including yearly goal development, quarterly feedback sessions and annual reviews.Northwest District Human Resources support for Oregon, Washington, and Idaho
• Supervised and provided guidance to the Talent Acquisition Coordinators and HR Administrator
• Facilitated and developed formal and informal programs for managers and employees to support business objectives and corporate programs
• Identified and/or conducted investigations on employee relations issues - provided coaching and advice to management on employee facing concerns – assigned cases from other districts due to 100% 30-day compliance closure rate in own service area
• Actively participated in local monthly meetings and community service events, proactively promoted engagement opportunities in remote service areas, quarterly station visits on all sorts to keep a pulse on the employee population and reduce turnover
• Expanded FedEx Brand by implementing strategies to increase external community service commitments
• Provided leadership, coaching, and support to Seattle Hub during FY17 peak season – increased staffing by 37% and earned a Bravo Zulu award
• Earned two Peak Player nominations FY18 for providing unending, positive team and customer support.
FedEx | Phoenix, AZ
Smartpost Sr. Human Resources Business Partner
09/2015 - 07/2016 • Desert District Human Resources support for Phoenix SmartPost Hub, Yuma, Sierra Vista, and Safford Ground stations
• Lead full cycle staffing process including applicant sourcing and recruiting events, demonstrating good faith efforts, pre-employment screening, interviewing, compensation, and employee on-boarding
• Trained management on proper execution of termination, performance management, and leave of absence processes
• Proactively involved with monthly employee engagement meetings and strategies
• Reviewed pay recommendations for annual merit review and job family promotion processes, delivers guidance and support to management during full cycle performance management process including yearly goal development, quarterly feedback sessions and annual reviews.• Desert District Human Resources support for Phoenix SmartPost Hub, Yuma, Sierra Vista, and Safford Ground stations
• Lead full cycle staffing process including applicant sourcing and recruiting events, demonstrating good faith efforts, pre-employment screening, interviewing, compensation, and employee on-boarding
• Trained management on proper execution of termination, performance management, and leave of absence processes
• Proactively involved with monthly employee engagement meetings and strategies
• Reviewed pay recommendations for annual merit review and job family promotion processes, delivers guidance and support to management during full cycle performance management process including yearly goal development, quarterly feedback sessions and annual reviews.Northwest District Human Resources support for Oregon, Washington, and Idaho
SPHR