Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alycia Thomas

Mount Laurel

Summary

Dynamic Team Coordinator with proven success at Dave & Buster's, adept at optimizing social media strategies and enhancing team collaboration. Skilled in multitasking and critical thinking, I successfully coordinated multiple events, driving brand awareness and engagement while maintaining high-quality service. Recognized for innovative problem-solving and effective communication in fast-paced environments.

Overview

26
26
years of professional experience

Work History

Team Coordinator

Dave & Buster's
08.2016 - Current
  • Delegated daily tasks, addressed employee questions and resolved scheduling issues.
  • Managed team workload to reach targets for specific tasks.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
  • Maintained and distributed information for functions and events.
  • Assisted event manager in achieving revenue goals set for events and catering.
  • Created, maintained and distributed event orders.
  • Worked under pressure and met deadlines while maintaining composure in difficult situations.
  • Drove excellent guest service for events and conducted evaluations after completion.
  • Successfully coordinated multiple events simultaneously, maintaining strict adherence to deadlines and budgets.
  • Implemented innovative event concepts that increased attendee engagement and generated positive feedback.
  • Negotiated contracts with vendors, securing competitive pricing while maintaining high-quality products and services.
  • Increased brand awareness by coordinating engaging promotional events that showcased company products or services.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Coordinated influencer partnerships, leveraging their reach to expand brand visibility.
  • Developed targeted advertising campaigns, driving website traffic and generating leads.
  • All the responsibilities were for the region of 12 locations.

Promotions Team Member

Delilah's
09.2011 - Current
  • Improved customer experience by addressing inquiries and providing product information during promotions.
  • Optimized event performance through diligent tracking and analysis of key metrics.
  • Delivered exceptional results under tight deadlines by remaining focused on objectives and adapting quickly to changing circumstances.
  • Proactively identified opportunities for cross-promotion with other brands or businesses, resulting in mutually beneficial partnerships.
  • Enhanced team productivity by providing training and guidance to new team members.
  • Streamlined event setup process, ensuring timely and efficient execution of promotions.
  • Increased brand awareness through effective distribution of promotional materials.
  • Generated leads and gathered valuable consumer data for further marketing efforts during promotions.

Team Coordinator

Dave & Buster's
02.1999 - 02.2022
  • Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.
  • Improved team collaboration with regular meetings, progress updates, and transparent communication.
  • Provided comprehensive administrative support to the team, enabling them to focus on high-impact tasks and achieve better results.
  • Developed strong relationships with cross-functional teams, facilitating collaborative efforts towards shared goals.
  • Analyzed market trends to identify new business opportunities and optimize marketing efforts.
  • Strengthened relationships with key partners through effective communication channels and collaboration efforts on joint projects or co-marketing initiatives.
  • Monitored competitors' activities to stay abreast of market changes while devising innovative strategies to maintain a competitive edge in our offerings.
  • Oversaw the development of visually appealing collateral materials such as brochures, presentations, banners, and graphics for both print and digital use.
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.

Education

Field Marketing

Philadelphia University
Philadelphia, PA
05-2021

Skills

  • Team motivation
  • Workload balancing
  • Schedule management
  • Social media strategy
  • Multitasking Abilities
  • Team communication and collaboration
  • Critical thinking
  • Excellent communication
  • Social media management
  • Photo and video editing
  • Content creation
  • Digital media
  • Social media and promotions

Timeline

Team Coordinator

Dave & Buster's
08.2016 - Current

Promotions Team Member

Delilah's
09.2011 - Current

Team Coordinator

Dave & Buster's
02.1999 - 02.2022

Field Marketing

Philadelphia University

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