Summary
Overview
Work History
Education
Skills
Languages
Contact
Timeline
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Alyelena Rodriguez

Miami Gardens,FL

Summary

Dedicated and diligent employee driven by genuine enthusiasm for acquiring knowledge in any field. Actively seeks opportunities to expand skill set and make valuable contributions to team success. Possesses strong aptitude for administration, building relationships, and solving problems, bringing a well-rounded set of abilities to the table.

Overview

12
12
years of professional experience

Work History

Administrative Assistant/Receptionist

Eddie’s Collision Experts
08.2024 - Current

Greeting and welcoming customers, answering phone calls and inquiries, scheduling appointments, managing paperwork, assisting customers with forms and insurance documents, and maintaining an organized and professional environment.

Front Desk Clerk

Comfort Inn University
01.2023 - 08.2024

Skilled at managing guest relations both in-person and online, while handling phone duties and company correspondence, while receiving and managing reservations.

Sales Coordinator

Dreambody Plastic Surgery
10.2020 - 01.2023

Customer service. Coordinate out of state patients from point of sale to point of arrival. Sell high end cosmetic surgeries. Make outbound calls for opportunities. Overviewing health documents and assessing patients qualify.

General Manager

Bad Habits Tattoos
09.2018 - 10.2020

Oversee the daily activities of the shop and staff. Managing supplies, greeting customers, setting appointments, handling payroll, and sometimes supporting the sales of additional products or services.

Office Services/ General Service Clerk/Receptionist

Ricoh
08.2017 - 09.2018

Taking high volume calls from customers and delivering messages while also using basic office equipment like faxes and scanners. Help maintain files to keep track of important documents, organize travel arrangements, manage supply inventory and perform data entry as required for each and every court case.

Beach Cashier

Boucher Brothers Management
09.2015 - 08.2017

Ensure high levels of customer satisfaction through excellent sales service. Assess customers’ needs and provide assistance and information on products features. Welcome customers from all over the world and answer their queries. Follow and achieve sales goals on a monthly, quarterly and yearly basis.

Turn Down Service

The Pillars Hotel
03.2013 - 08.2015

Communicate all guest requests to an appropriate supervisor in a timely and professional manner. To satisfactorily perform routine housekeeping tasks in guest rooms, including vacuuming, mopping, dusting, and straightening; cleaning and disinfecting bathrooms; replacing linens and towels; and replenishing amenities

Education

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Miami Beach Senior High School

Skills

  • Microsoft programs
  • Apple programs
  • Outlook
  • Payroll
  • Data Entry
  • Quick learner
  • Multitasking
  • Customer Service
  • Sales Expertise
  • Verbal /Written Communicator
  • Time Management
  • Conflict Management
  • Administrative Skills
  • Hospitality Management
  • Multi-Line Phone Systems
  • Problem-solving skills
  • Avid Learner
  • Dependable and Responsible

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Contact

Miami Gardens, FL 33055

Timeline

Administrative Assistant/Receptionist

Eddie’s Collision Experts
08.2024 - Current

Front Desk Clerk

Comfort Inn University
01.2023 - 08.2024

Sales Coordinator

Dreambody Plastic Surgery
10.2020 - 01.2023

General Manager

Bad Habits Tattoos
09.2018 - 10.2020

Office Services/ General Service Clerk/Receptionist

Ricoh
08.2017 - 09.2018

Beach Cashier

Boucher Brothers Management
09.2015 - 08.2017

Turn Down Service

The Pillars Hotel
03.2013 - 08.2015

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Miami Beach Senior High School
Alyelena Rodriguez