Alyiah Engert
Fairport,USA
Summary
To obtain a part time position
Offering strong analytical skills and keen eye for detail, eager to learn and develop within claims environment. Delivers quick grasp of claims processes and insurance policies, combined with proficiency in data entry and customer service. Ready to use and develop skills in data management and problem-solving in Glass Claims Representative role.
Personable and reliable candidate with strong focus on customer service and teamwork. Understands importance of maintaining accurate transactions and providing positive customer experience. Committed to contributing to smooth and efficient store operation.
Overview
4
4
years of professional experience
Work History
Retail Cashier
Dicks Sporing Goods
08.2024 - Current
- Assisted customers by answering questions and fulfilling requests.
- Supported store merchandising initiatives by restocking shelves and creating visually appealing displays.
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Assisted with store inventory management, ensuring timely replenishment of stock on the sales floor.
- Contributed to loss prevention efforts by adhering to cash handling policies and procedures.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Processed various payment methods accurately while maintaining confidentiality of customer information.
- Collaborated with team members to meet daily sales targets and deliver exceptional customer service.
Fulfillment Expert
Target
07.2024 - 08.2024
- Interacted with guests in friendly and knowledgeable way.
- Followed orders precisely for correct items, sizes and quantities.
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
Crew Member
Mcdonalds
02.2024 - 06.2024
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Accurately operated cash register to process customer payments.
- Took orders, prepared meals, and collected payments.
Culinary Class
Monroe #1 BOCES
09.2020 - 06.2023
- Weighed and measured ingredients according to recipes
- Used math skills to double or triple recipes
- Cleaned and sanitized work areas, equipment and dishes
- Stored food in designated containers and storage areas to prevent spoilage
- Prepared a variety of foods according to supervisor’s instructions
- Portioned and wrapped food
Education
High School Diploma -
Fairport High School
Fairport, NY06-2024
Associate of Science - Criminal Justice
Monroe Community College
Rochester, NY05-2028
Skills
- Polite
- Well-mannered
- Helping others
- Punctual
- Responsible
- Reliable
- Dependable
- Strong work ethic
- Team player
- Exceptional mathematical skills
- Knowledge
- Policy interpretation
- Insurance policy sales
- Time management
- Team collaboration
- Decision-making
- Conflict resolution
- Coverage determination
- Settlement negotiation
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Problem-solving abilities
- Multitasking Abilities
References
Available Upon Request
Timeline
Retail Cashier
Dicks Sporing Goods
08.2024 - Current
Fulfillment Expert
Target
07.2024 - 08.2024
Crew Member
Mcdonalds
02.2024 - 06.2024
Culinary Class
Monroe #1 BOCES
09.2020 - 06.2023
High School Diploma -
Fairport High School
Associate of Science - Criminal Justice
Monroe Community College
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