Alyiah Silva
Orlando
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hospitality & Event Bartending
Various Venues
Orlando
01.2016 - Current
- Delivered high-level client service at corporate events, weddings, and high-volume venues.
- Coordinated event logistics and supported VIP clients in dynamic environments.
- Honed multitasking, interpersonal, and problem-solving skills are critical for executive support roles.
Executive Assistant to Corporate Vice President
Tandem Finance
03.2023 - 12.2024
- Provided high-level administrative support, including complex calendar management, meeting coordination, and travel arrangements.
- Prepared itineraries, expense reports, and organized materials ahead of executive meetings.
- Drafted professional correspondence and internal communications on behalf of the VP.
- Took detailed meeting notes, tracked follow-up items, and ensured deadlines were met.
Process Improvement Analyst / Project Manager
Ontrak Health
03.2020 - 03.2023
- Partnered with executives and cross-functional teams to identify inefficiencies and implement streamlined workflows.
- Developed dashboards and reporting tools to enhance leadership decision-making.
- Served as a central communication hub across departments, aligning stakeholders with executive initiatives.
Operations & Accounting Manager
Motor Car Concepts II
Orlando
05.2018 - 03.2020
- Supported ownership with scheduling, vendor communication, and contract review.
- Oversaw accounts payable, billing, and QuickBooks management.
- Implemented process improvements that reduced administrative errors by 20%.
Education
Bachelor of Science - Psychology
Nova Southeastern University
Davie, FL05-2020
Qualifications Summary
- Executive-level support professional with 6+ years of experience in project management, operations, and administrative roles.
- Skilled at managing complex calendars, coordinating domestic/international travel, and preparing accurate, executive-ready documentation.
- Proven ability to liaise with executives and internal teams while maintaining discretion and professionalism.
- Highly organized, resourceful, and proactive in anticipating needs and streamlining workflows.
Certification
- Certified ScrumMaster (CSM)
- Certified Scrum Product Owner (CSPO)
- Smartsheet Certified
- Project Management Professional (PMP) Candidate
Timeline
Executive Assistant to Corporate Vice President
Tandem Finance
03.2023 - 12.2024
Process Improvement Analyst / Project Manager
Ontrak Health
03.2020 - 03.2023
Operations & Accounting Manager
Motor Car Concepts II
05.2018 - 03.2020
Hospitality & Event Bartending
Various Venues
01.2016 - Current
Bachelor of Science - Psychology
Nova Southeastern University