Great team leadership skills, goal oriented, organized, attentive, energetic, optimistic. Dedicated, hard worker who always strives to achieve all personal and professional goals daily. I work great with others and strive to be and do nothing less than the best service.
Overview
12
12
years of professional experience
Work History
LEAD ANESTHESIA SCHEDULER
Envision Healthcare
PHOENIX, AZ
12/10/18 - Current
Performed data entry into computer systems for tracking purposes.
Assigned tasks to appropriate personnel based on their skill level and availability.
Developed and maintained scheduling procedures to ensure timely completion of projects.
Provided support in identifying critical path activities to ensure deadlines are met.
Provided guidance and advice on best practices related to scheduling initiatives.
Communicated schedule changes effectively throughout the organization when necessary.
Maintained accurate records of all tasks completed by the team.
Ensured compliance with established policies and procedures related to scheduling activities.
Scheduled and confirmed appointments.
Maintained positive working relationship with fellow staff and management.
Handled incoming calls and directed callers to appropriate department or employee.
Surgery scheduler/ MA- Lead Surgery Scheduler
Arizona Brain and Spine Center
Scottsdale, AZ
05.2017 - 08.2018
Company Overview: In a high volume Spine surgeons office
I organize and manage patients surgery appointments with ambulatory surgery centers, hospitals and biomechanical representatives, after obtaining authorization for requested surgery via insurance carriers or workers compensation cases
In a high volume Spine surgeons office
I organize and manage patients surgery appointments with ambulatory surgery centers, hospitals and biomechanical representatives, after obtaining authorization for requested surgery via insurance carriers or workers compensation cases
I assist the surgeon in medical, clinical and administrative duties
When requested I assist with front office administrative duties
In a high volume Spine surgeons office
I organize and manage patients surgery appointments with ambulatory surgery centers, hospitals and biomechanical representatives, after obtaining authorization for requested surgery via insurance carriers or workers compensation cases
Spine Medical Assistant/ Front Desk
The CORE Institute
03.2015 - 05.2017
I currently assist over an extensive spine specialty clinic
We have a patient volume of 35-40 patients on our clinic days
I have a call/message volume of 15 to 25 calls a day
I assist in rooming patient, obtaining vital signs, completing a full medical intake for new patients, and update the intake of established patients
I prepare patients for surgery and care for patients post surgery
I obtain authorization for MRI/CT imaging, and medications
On the days that the surgeon is in surgery, I am completing/ returning messages, completing FMLA/ Short term disability paperwork, preparing charts for the following clinic day, assisting other providers and MAs in the office
When requested I assist the front office staff in checking in/out patients, insurance authorizations, billing and referrals
Lab Tech.
TLK Management
09.2014 - 03.2015
Collected urine specimens to assist providers in patient care within the specialty of pain management
I process collections in office for immediate results and ship samples to Molecular Testing Lab for further in depth analysis
Retrieve results and provide confirmed information to physicians and record results in EHR
Medical Call Representative
Triwest Healthcare Alliance
05.2014 - 09.2014
All military updates for insurance which included data entry into the medical system to insure proper status
Processed authorization requests and claims for all military veterans for civilian visitations to outside medical physicians
Prior Authorizations and Front Desk
Advanced Pain Management
01.2014 - 05.2014
Front desk management, check in and out patients, completed billing for co pays;
Prior authorization for procedures, injections, offices visits, physical therapy
Managed multiple telephone lines for the entire office
Front and Back Office Medical Assistant
Phoenix Rheumatology Clinic
05.2012 - 01.2014
Front desk management, check in and out patients, completed billing for co pays;
Prior authorization for procedures, injections, offices visits, physical therapy
Managed multiple telephone lines for the entire office