Alyn Blancas
Avondale,AZ
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Therapy Tree. Proven ability to enhance patient satisfaction through effective scheduling and communication. Skilled in problem-solving and time management, consistently improving operational efficiency and client engagement. Committed to fostering a welcoming environment and delivering exceptional service. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Therapy Tree
06.2025 - Current
- Greeted patients and managed front desk operations efficiently.
- Scheduled appointments and maintained accurate patient records using electronic health systems.
- Assisted in verifying insurance details and processing patient information for smooth check-ins.
- Responded to phone inquiries, providing information on services and directing calls appropriately.
- Coordinated communication between therapists and clients to enhance service delivery.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
Caregiver
Arion Care Soultions
01.2025 - Current
- Provided compassionate care for individuals with special needs, ensuring comfort and safety.
- Assisted clients with daily living activities, promoting independence and dignity.
- Offered support to assist with supervising special needs individuals in home.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Scheduled daily and weekly care hours for client caseload.
- Developed individualized care plans tailored to each client's unique needs and preferences.
- Assisted clients with daily living needs to maintain self-e
- Increased client''s independence with consistent skill-building exercises and positive reinforcement.
- Improved clients'' communication skills through tailored speech therapy exercises and activities.
Restaurant Hostess
Tataki Sushi
05.2021 - 12.2023
- Greeted and seated guests, ensuring welcoming atmosphere and prompt service.
- Managed reservation system, optimizing table assignments for efficient guest flow.
- Coordinated with servers to communicate wait times and special requests effectively.
- Assisted in training new staff on customer service standards and operational procedures.
- Maintained cleanliness and organization of entrance and waiting areas to improve guest experience.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Collected information from arriving customers to seat groups or place them on waitlist.
Education
High School Diploma -
WestView HighSchool
Avondale, AZSkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Problem-solving skills
- Team collaboration
- Scheduling
- Issue handling
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Therapy Tree
06.2025 - Current
Caregiver
Arion Care Soultions
01.2025 - Current
Restaurant Hostess
Tataki Sushi
05.2021 - 12.2023
High School Diploma -
WestView HighSchool