Alyna Blackshear
Philadelphia,PA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
8
8
years of professional experience
Work History
Manager
Elite Dental
Philadelphia, PA
02.2022 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Receptionist
Pristine Home Care
Philadelphia , PA
10.2020 - 02.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Verified visitors' identification cards before allowing access to the building.
Sales Associate
Snipes
Philadelphia , PA
02.2019 - 10.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Office Secretary
Richmond Auto Tags
Philadelphia , PA
01.2016 - 01.2019
- Organized and maintained filing systems, both electronically and manually.
- Created and distributed memos, letters, spreadsheets, presentations and other documents for internal use.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Answered telephones promptly and directed calls to appropriate personnel.
Education
High School Diploma -
New Foundation Charter High School
Philadelphia, PA06-2019
Skills
- Strategic Planning
- Financial Management
- Performance Management
- Expense Tracking
Languages
Spanish
Native/ Bilingual
Timeline
Manager
Elite Dental
02.2022 - Current
Receptionist
Pristine Home Care
10.2020 - 02.2022
Sales Associate
Snipes
02.2019 - 10.2020
Office Secretary
Richmond Auto Tags
01.2016 - 01.2019
High School Diploma -
New Foundation Charter High School