Alyna White
Schenectady
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
Rite-Aid Pharmacy
Colonie, NY
11.2020 - 06.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
Pharmacy Assistant
Rite-Aid Pharmacy
Renton, WA
11.2014 - 10.2020
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
Nanny
LaDawn
Renton, WA
06.2014 - 08.2014
- Organize and conduct age-appropriate recreational activities, such as games, arts and crafts, sports, walks, and play dates.
- Help prepare and serve nutritionally balanced meals and snacks for children.
- Perform housekeeping and cleaning duties related to children's care.
- Instruct children in safe behavior, such as seeking adult assistance when crossing the street and avoiding contact or play with unsafe objects.
File Clerk
Merchants Credit
Bellevue, WA
07.2013 - 08.2013
- Find and retrieve information from files in response to requests from authorized users.
- Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
- Track materials removed from files to ensure that borrowed files are returned.
- Add new material to file records or create new records as necessary.
- Keep records of materials filed or removed, using logbooks or computers.
Education
High School Diploma - General studies
Hazen High School
Renton, WA06.2010
Skills
- Computers and Electronics
- Time Management
- Judgment and Decision Making
- Problem Solving
- Connects well with others
- Active Listening
- Patient confidentiality
- Medication dispensing
- Insurance billing
- Answering customer questions
- Workflow optimization
- Prescription filling
- Pharmacy ethics
- HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Insurance verification
Timeline
Pharmacy Technician
Rite-Aid Pharmacy
11.2020 - 06.2025
Pharmacy Assistant
Rite-Aid Pharmacy
11.2014 - 10.2020
Nanny
LaDawn
06.2014 - 08.2014
File Clerk
Merchants Credit
07.2013 - 08.2013
High School Diploma - General studies
Hazen High School