Alynah Scott
Austin,TX
Summary
Proactive hospitality professional with strong customer service and teamwork skills. Experienced in managing reservations and collaborating with teams to enhance guest satisfaction. Committed to creating positive experiences through effective time management and interpersonal relations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
"Bazille" Nordstrom Domain
Austin, Texas
09.2025 - Current
- Welcomed guests with a friendly demeanor and attentive service.
- Coordinated reservations and seating arrangements to optimize customer flow.
- Collaborated with kitchen staff to ensure timely food service delivery.
- Advised guests on menu options and made recommendations.
- Trained new hosts on procedures and customer service standards effectively.
- Managed incoming calls during busy shifts.
- Processed reservations both via phone and in-person to accommodate customer preferences.
- Provided tailored seating and special accommodations based on customer preferences and dining area capacity.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Assisted other departments when needed such as taking orders when servers were unable to greet guests, bussing tables, restocking for bartenders, and delivering food orders.
- Monitored guest satisfaction during service and communicated specific needs to serving and bussing staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Built positive relationships with other front-of-house and kitchen staff.
- Monitored dining area to assess server capacity and estimate wait times.
Cashier
Rudy's "Country Store" and Bar-B-Q
Austin, Texas
08.2022 - 04.2026
- Processed customer transactions with accuracy and efficiency in high-volume setting.
- Resolved customer issues and inquiries to enhance overall satisfaction.
- Maintained cleanliness and organization of the cashier area and surrounding space.
- Collaborated with team members to create a welcoming environment for customers.
- Executed assigned tasks efficiently in a fast-paced environment.
- Managed customer transactions while delivering exceptional service in fast-paced environment.
Handyman Assistant
Skygame LLC
Austin, Texas
06.2022 - 07.2022
- During this summer position, I assisted in performing general maintenance and repairs on residential properties.
- Conducted routine inspections to identify and prioritize maintenance needs in client properties.
- Supported installation of drywall and fixtures, ensuring adherence to quality standards and timelines.
- Painting interior walls, ceilings and trim.
- Coordinated inventory tasks by efficiently organizing and restocking supplies to ensure readiness for projects.
- Documented completed tasks and reported issues to the project manager promptly.
- Analyzed budget forecasts and identified key financial trends for decision-making.
Education
Kinesiology
University of Colorado At Boulder
Boulder, CO12-2024
High School Diploma -
Vandegrift High School
Austin, TX05-2024
Kinesiology
Austin Community College
Austin, TX04-2026
Skills
- Guest management
- Menu knowledge
- Table setting
- Customer service
- Team collaboration
- Relationship building
- Problem resolution
- Detail Oriented
- Time management
- Judgment and decision making
- Project management
- Data analysis
- Friendly demeanor
Certification
- TABC License
- CPR Certified
Timeline
Restaurant Hostess
"Bazille" Nordstrom Domain
09.2025 - Current
Cashier
Rudy's "Country Store" and Bar-B-Q
08.2022 - 04.2026
Handyman Assistant
Skygame LLC
06.2022 - 07.2022
Kinesiology
University of Colorado At Boulder
High School Diploma -
Vandegrift High School
Kinesiology
Austin Community College