Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALYNE HERNANDEZ

ALYNE HERNANDEZ

Artesia,CA

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

6
6
years of professional experience

Work History

Assistant Manager

The Habit Burger Grill
04.2019 - Current
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Train cashiers and cooks on different levels and help them grow.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Do weekly and daily inventories.
  • Do food orders.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Always motivated the team and took our orders under pressure with great teamwork and consistency.
  • Do onboarding for new employees.
  • Maintained adequate staffing to meet objectives within budget.
  • Monitored staff performance and addressed issues.
  • Entered time and attendance logs in preparation for payroll.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Did store calibrations and maintenance of store.

Sales Associate/Cashier

Bath and Body Works, Limited Brands
05.2021 - 12.2021
  • Presented complementary merchandise to increase sales of promotional items.
  • Processed customer purchases and returns via cash and credit card.
  • Worked closely with front-end staff to assist customers.
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Maintained clean, orderly and well-stocked register area.
  • Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.

Education

Associates - Health Sciences

Long Beach City College
Long Beach, CA
08.2025

High School Diploma - undefined

Millikan High School
Long Beach, CA
06.2021

Skills

  • Employee Development
  • Verbal and Written Communication
  • Cost Control
  • Goal Setting
  • Budget Management
  • Hiring and Training
  • Problem Resolution
  • Employee Coaching and Motivation
  • Lead Generation

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate/Cashier

Bath and Body Works, Limited Brands
05.2021 - 12.2021

Assistant Manager

The Habit Burger Grill
04.2019 - Current

High School Diploma - undefined

Millikan High School

Associates - Health Sciences

Long Beach City College

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