Organized and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills.
Overview
1
1
year of professional experience
Work History
Customer Service Sales Representative
Pro Orthopedic
02.2023 - Current
Increased customer satisfaction by addressing and resolving complex issues effectively.
Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
Streamlined communication processes for improved efficiency in handling customer inquiries.
Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
Education
Medical Billing and Coding Program -
Carrington College
Tucson, AZ
Skills
Call Center Experience
Positive Attitude
Multitasking
Time Management
Problem Solving
Adaptability
Training
Tucson Orthopaedic Institute, Tucson, AZ, 2022, Calling Patients, Send out return checks, Makes notes in Allscripts, Mailed out Claims, Claim Inquiry
Patient Care Coordinator at Pro-PT – Precision Rehabilitation and Orthopedic Physical TherapyPatient Care Coordinator at Pro-PT – Precision Rehabilitation and Orthopedic Physical Therapy