Alysa Breckenridge
Tetonia,ID
Summary
Dynamic professional with a proven track record at Alaska Travel Adventures and Shaver Pharmacy and Afton Alps, excelling in physical fitness and exceptional problem-solving abilities. Expert in ensuring client safety and satisfaction through meticulous route planning and effective team collaboration. Demonstrated ability to adapt and achieve in fast-paced environments, enhancing operational efficiency and customer care.
Overview
5
5
years of professional experience
Work History
River Raft Guide
Alaska Travel Adventures
04.2022 - 10.2024
- Ensured smooth trip execution by maintaining clear communication with base camp, providing timely updates on group progress.
- Ensured top-notch client care by closely monitoring weather conditions and making adjustments as needed for optimal rafting experiences.
- Utilized expert-level navigation skills to safely guide clients through various river conditions, ensuring an enjoyable and safe experience.
- Increased customer satisfaction by swiftly addressing concerns and adapting trip itineraries to suit individual needs.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Planned and executed efficient tour routes by using maps and other navigational tools.
Lift Operator
Afton Alps
11.2022 - 01.2023
- Communicated with other lift operators about high-risk lift riders.
- Slowed lift down or stopped it in case of high-risk or young riders.
- Contributed to a positive work environment by collaborating with co-workers on necessary tasks related to lift operation and maintenance.
- Collaborated with ski patrol to perform lift evacuation.
- Maintained lift mazes, ramps and signs.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Learned and enforced lift rules, policies and procedures.
- Delivered information and details of interest about facility to visitors.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Pharmacy Technician
Shaver Pharmacy
04.2020 - 04.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Education
Teton High School
Driggs05-2014
Skills
- Physical fitness
- Route planning
- CPR trained
- Swiftwater rescue
- Environmental awareness
- Outdoor survival skills
- Group management
- Whitewater navigation
- Weather forecasting
- Basic repair skills
- Local history
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Organizational skills
- Team collaboration
- Safety procedures
- Safety monitoring
- OSHA compliance
- Guest assistance
- Heavy lifting
- Strong work ethic
Timeline
Lift Operator
Afton Alps
11.2022 - 01.2023
River Raft Guide
Alaska Travel Adventures
04.2022 - 10.2024
Pharmacy Technician
Shaver Pharmacy
04.2020 - 04.2022
Teton High School
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