Alysa Cassidy
Denver,CO
Summary
An adaptable and communicative hospitality professional with experience in fast paced, team oriented environments. Known for being reliable, flexible and kind while simultaneously displaying menu and classic cocktail knowledge. Looking to use my skills to provide efficient and friendly service and be an asset to the team.
Overview
10
10
years of professional experience
Work History
Bartender
Improper City
06.2021 - Current
- Providing fast service to customers, always keeping the guest experience in mind.
- Making guest drink orders for the bar as well as the service well in a prompt and orderly fashion.
- Efficiently open or close the bar according to established procedures, ensuring preparedness for each shift.
- Contributing to a positive work environment through effective teamwork and communication with colleagues.
- Managing multiple drink orders simultaneously in a high volume setting, without compromising quality.
Server
The Terminal Bar
06.2018 - 06.2021
- Promptly and professionally took customer orders, including food and beverages.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously as well as running food and drinks, without compromising service quality.
- Bussed and reset tables to keep my section , my collegues' sections and the bar clean and ordely.
- Managed cash, check and credit card orders.
- Assisted in training new hires, providing guidance on restaurant standards and expectations.
Server
The Breckenridge Brewery
06.2017 - 06.2018
- Worked with POS system to place food and drink orders and manage bills.
- Utilized knowledge of menu to make recommendations.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Kept service areas well stocked, clean and safe.
- Coordinated with kitchen staff to ensure order accuracy and timely delivery of dishes.
Server
Carrabba's Italian Grill
04.2015 - 06.2016
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Kept up with fast-paced environments, ensuring timely delivery of orders during busy hours.
- Shared knowledge of menu items and flavors, helping customers to make personal decisions based on taste.
Education
Associates Degree - General Studies
Holyoke Community College
Denver, CO01.2025
900 hour certificate -
Massage Therapy Institute of Colorado
09.2018
Skills
- Organization
- Customer Service
- Empathetic
- Problem Solving
- Time Management
- Bartending
- Serving
- Strong multitasking
- Fast learner
Timeline
Bartender
Improper City
06.2021 - Current
Server
The Terminal Bar
06.2018 - 06.2021
Server
The Breckenridge Brewery
06.2017 - 06.2018
Server
Carrabba's Italian Grill
04.2015 - 06.2016
Associates Degree - General Studies
Holyoke Community College
900 hour certificate -
Massage Therapy Institute of Colorado
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