Alysa DeAlmeida
Wilmington,MA
Summary
Highly motivated Bartender with 10 years experience in large-scale dining establishments and 10 plus years background in child care. Committed to upholding highest standards of customer service and safety practices. Well-versed mixologist with diverse menu of memorized drink recipes. Specialties include, excellent customer experience, creative tech savvy social media manager, CPR/First aid knowledge, and detail-oriented in health and safety protocol.
Overview
12
12
years of professional experience
Work History
Bartender Shift Manager
Nobility Hill Tavern
09.2021 - Current
- Emphasized employee engagement and recognition to inspire a team of 10 to effectively collaborate and perform at a high level.
- Curated content across 3 social channels ensuring a cohesive online brand identity.
- Supervised and processed 5,000 plus in transactions per shift including credit, and cash payments.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Nannny
Matthew Flaherty
05.2012 - Current
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Fostered a safe and loving environment for three girls and one boy exercising skills in patience, attention, social and emotional growth.
- Carefully followed parents instructions regarding schedules, chores, discipline, and free time.
Bartender
Not Your Average Joes
11.2018 - 03.2020
- Memorized over a hundred popular and obscure cocktail recipes, dozen of local beers and wine in order to give quality recommendations to guests.
- Oversaw a clean and organized bar area by constantly wiping down surfaces, loading and unloading dishes, and replenishing fresh ingredients.
- Warmly welcomed guests with a smile ensuring they were promptly served.
Retail Associate Manager
Pier ! Imports
04.2016 - 03.2020
- Happily guided customers through the process of successfully finding their ideal styles
- Meticulously handled POS system transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow.
- Actively stayed informed about the latest sales offerings and loyalty programs.
- Supported the opening and closing of each shift demonstrating leadership and punctuality.
Server Manager
Buffalo Wild Wings
10.2015 - 06.2018
- Coordinated with team to maintain a safe environment bu regulating alcohol consumption and deescalating conflict.
- Swiftly and successfully resolved conflict resulting in customer satisfaction.
- Trained servers on order management, food service quality and how to build rapport with guests.
Ice Cream Specialist
Breakers Ice Cream
09.2011 - 06.2014
- Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Observed health code regulations and internal policies for cleaning and sanitizing.
Education
Some College (No Degree) - Medical Diagnostic Sonography
Middlesex Community College - Bedford
Bedford, MAHigh School Diploma -
Woburn Memorial High School
Woburn, MA2013
Skills
- Communication Tools
- Cocktail List Development
- Performance management
- Patient relations
- Health and Safety Compliance
- Basic Accounting
- Business Development
- Operating System Proficiency
Timeline
Bartender Shift Manager
Nobility Hill Tavern
09.2021 - Current
Bartender
Not Your Average Joes
11.2018 - 03.2020
Retail Associate Manager
Pier ! Imports
04.2016 - 03.2020
Server Manager
Buffalo Wild Wings
10.2015 - 06.2018
Nannny
Matthew Flaherty
05.2012 - Current
Ice Cream Specialist
Breakers Ice Cream
09.2011 - 06.2014
Some College (No Degree) - Medical Diagnostic Sonography
Middlesex Community College - Bedford
High School Diploma -
Woburn Memorial High School