Summary
Overview
Work History
Education
Skills
Timeline
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Alysa Farmer

Alysa Farmer

Magnolia,United States

Summary

Experienced and results-driven Sales Associate with a proven track record of exceeding sales targets and providing exceptional customer service. Possesses excellent communication and interpersonal skills, along with a strong ability to build rapport with clients. Highly adaptable and able to thrive in fast-paced environments, while maintaining a positive attitude and a strong work ethic. Seeking to leverage my sales experience and drive for success to contribute to a dynamic sales team.

Overview

11
11
years of professional experience

Work History

Sales Associate

Mynd Management
06.2021 - Current
  • Demonstrated ability to meet and exceed sales targets by leveraging product knowledge and excellent customer service skills
  • Proficient in building and maintaining strong relationships with clients to drive repeat business and increase customer loyalty
  • Successfully marketed and leased residential properties, surpassing occupancy goals by 15% in the first quarter
  • Managed lease agreements, ensuring compliance with company policies and fair housing regulations
  • Responded promptly to inquiries and resolved tenant concerns to maintain tenant satisfaction and retention
  • Conducted thorough screenings of prospective tenants, including credit and background checks, to secure reliable and responsible renters
  • Utilized leasing software to maintain accurate records of prospect interactions, follow-ups, and lease renewals
  • Addressed resident inquiries and concerns in a professional and timely manner, fostering positive relationships

Assistant Business Manager

Greystar
05.2020 - 06.2021
  • Assisted in analyzing financial data to report on key performance indicators and identify areas for cost reduction and revenue enhancement
  • Supported Business Manager in developing and implementing strategic business plans to drive company growth and profitability
  • Conducted market research and competitor analysis to identify emerging trends and opportunities for business development
  • Enhanced resident satisfaction by addressing complaints and maintenance requests in a timely and effective manner
  • Maintained accurate records of lease agreements, rent payments, and maintenance schedules
  • Communicated effectively with residents, vendors, and staff to create a positive and harmonious living environment
  • Mentor and train new Leasing Associates and Assistant Business Managers
  • Maintain accurate records of of community transactions, pulling and submitting reports. I.e. Delinquency, Move In/Move Outs.
  • Manage collection of rent and additional income
  • Issue eviction notices, landlord-tenants complaints, writs of possession and resident complaints

Sales Manager

Greystar
06.2018 - 05.2020
  • Lead a team of 3 sales representatives to exceed quarterly occupancy targets
  • Utilized CRM systems to track sales activities, monitor performance metrics, and identify areas for improvement
  • Collaborated with marketing team to create promotional materials and campaigns that effectively showcased units and attracted prospective renters
  • Developed and executed strategic leasing plans to drive occupancy and revenue growth
  • Implemented innovative marketing strategies to attract and retain residents, resulting in a high lease renewal rate
  • Developed a social media strategy to increase the community's following by 52%
  • Assisted with new tenant orientation and move ins
  • Maintained a 46% closing ratio
  • Completed weekly market surveys and management reports
  • Follow a system for effective follow up with prospective residents through online and telephone leads

Sales Executive

Greystar
02.2017 - 06.2018
  • Conducted property tours, highlighted key features of units, and effectively addressed potential tenant inquiries to secure new leases
  • Managed lease agreements, processed rental applications, and ensured compliance with fair housing laws and company policies
  • Developed and maintained strong relationships with residents to enhance overall satisfaction and retention rates
  • Organized and executed resident events and promotions to drive occupancy rates and increase resident loyalty
  • Utilized online marketing platforms and social media to promote available units and attract prospective tenants

Sales Executive / Assistant Business Manager

Carroll Management
05.2014 - 02.2017
  • Oversaw the training and development of junior sales team members, resulting in a more cohesive and efficient sales department
  • Conducted thorough background checks on prospective tenants to ensure credit and rental history met company standards
  • Provided exceptional customer service to tenants by addressing inquiries, maintenance requests, and concerns in a timely and professional manner
  • Experienced in conducting property tours for potential tenants and answering any questions about available units and leasing terms
  • Skilled in conducting move-in and move-out inspections to document the condition of apartments and address any necessary repairs or maintenance

Education

Real Estate License -

Champions School of Real Estate
09.2025

Skills

  • Excellent Communication
  • Sales Expertise
  • Sharp Problem Solving
  • Computer Proficiency
  • CRM, YARDI, ON-SITE software
  • Customer and Client Relations
  • Dale Carnegie
  • Time Management
  • Training and Mentoring
  • Presentation Skills
  • Team Building
  • Teamwork and collaboration
  • Customer service

Timeline

Sales Associate

Mynd Management
06.2021 - Current

Assistant Business Manager

Greystar
05.2020 - 06.2021

Sales Manager

Greystar
06.2018 - 05.2020

Sales Executive

Greystar
02.2017 - 06.2018

Sales Executive / Assistant Business Manager

Carroll Management
05.2014 - 02.2017

Real Estate License -

Champions School of Real Estate

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