Alysa Feiertag
Bath,PA
Summary
- Proven record of reliability and accountability
- Demonstrated ability to learn new tasks quickly
- Excellent oral and written communication skills
- Capable of working in a fast-paced environment
- Relate well to many different people
- Professional and organized
- Active listener
- Ability to work as part of a team as well as individually
- Demonstrated ability to learn and adapt to new software systems
- Willingness to learn new concepts
- Positive attitude
- Analytical and precise
- Excellent customer service
Overview
10
10
years of professional experience
Work History
New Business Primary Contact - Life
Guardian Life Insurance Company
05.2022 - Current
- Serve as a primary contact for a select group of agencies
- Respond promptly to agency emails and phone calls
- Manage rush requests/month end and year end requests
- Maintain an excellent Quality Assurance review score
- Process commissions adjustments
- Prepare and host team meetings
- Research answers to agency questions
- Proactively communicate updates and reminders to field partners
- Process new business review and issue of individual life policies
- Welcome new training opportunities.
Operations Generalist
Guardian Life Insurance Company
05.2021 - 05.2022
- Review life new business applications for good order
- Issue individual life policies
- Serve as a mentor/trainer to newer members of the team
- Maintain excellent accuracy
- Welcome opportunities for growth and development
- Communicate effectively with field partners.
Dental Hygienist
DeWire Dental, LLC
06.2020 - 05.2021
- Provide exceptional dental hygiene care to a variety of patients
- Maintain clean working environment
- Assess periodontal condition
- Expose digital dental radiographs as needed
- Chart all intraoral findings using Dentrix software system
- Utilize Dentrix software system to create treatment plans
- Reserve recall and operative appointments
- Assist in all areas of the office including sterilization and front desk
- Provide excellent customer service
- Assess emergency messages through an after hours/on call cell phone and relay doctor messages to the patient.
Dental Hygienist
Dr. Jeannine Wyke DMD
11.2019 - 03.2020
- Provided dental hygiene care to children, adolescents, adults, and special needs patients
- Provided dental hygiene instruction to patients and parents/caregivers
- Maintained clean working environment
- Placed dental sealants as needed
- Scheduled recall appointments and operative appointments
- Exposed occlusal and bitewing radiographs as needed.
Dental Hygienist
Lehigh Valley Pediatric Dentistry
12.2018 - 12.2019
- Provided excellent dental hygiene care to children of all ages
- Educated patients and parents on proper homecare
- Exposed digital radiographs as needed for diagnosis
- Maintained clean working environment
- Applied fluoride and fluoride varnish treatments
- Sterilized instruments.
Dental Hygienist
Green Street Dental Associates
09.2017 - 12.2018
- Provided excellent dental hygiene treatment to patients of all ages
- Assessed periodontal condition
- Exposed digital radiographs as needed
- Educated patients to improve their oral health
- Discussed potential need for treatment with patients
- Used diagnodent and intraoral camera for diagnosis and patient education
- Applied fluoride varnish treatments and sealants
- Sterilized instruments and maintained a clean working environment
- Administered local anesthesia.
Dental Assistant / Per Diem Dental Hygienist
Rodney Dobrowolski, DMD
05.2017 - 02.2018
- Assisted dentists in general dentistry practice
- Suctioned and passed instruments
- Prepared operatory for procedure and seated clients upon arrival
- Mixed impression materials and cements
- Filed and pulled client charts
- Charted services using Eaglesoft dental software
- Sterilized instruments and maintained clean working environment
- Exposed digital radiographs as prescribed by the dentist
- Trained new employees.
Dental Assistant
Fabey Dental Studios
03.2015 - 08.2016
- Assisted dentist(s) in general dentistry practice
- Seated clients upon arrival and engaged in initial protocol for the appointment as necessary
- Placed topical anesthetic as appropriate for the area of treatment
- Reviewed consent form(s) with the client prior to treatment
- Made sure client was comfortable and provided an outlet for the client to express his/her concerns
- Prepared operatory as appropriate for the procedure
- Suctioned and passed instruments to dentist as needed
- Charted services rendered in client's chart after treatment was completed and wrote any additional notes as needed
- Sterilized instruments in instrument processing area
- Maintained a clean working environment
- Maintained a professional attitude while interacting with clients and the dentist
- Preserved confidentiality
- Exposed digital radiographs and panoramic radiographs as prescribed by the dentist.
Dental Assistant
Rodney Dobrowolski, DMD
09.2014 - 12.2014
- Assisted dentists in general dentistry practice
- Suctioned and passed instruments when appropriate
- Prepared operatory for procedure and seated clients upon arrival
- Mixed impression materials and cements
- Filed and pulled client charts
- Charted services using Eaglesoft dental software
- Sterilized instruments
- Maintained a clean working environment
- Exposed digital radiographs as prescribed by dentist.
Phonathon Representative
West Chester University Foundation
09.2013 - 12.2013
- Made calls to alumni/parents
- Raised funds for WCU improvements and upgrades, emergency scholarships, and to provide the most educated faculty.
Education
Associate in Applied Science Dental Hygiene -
Northampton County Community College
Bethlehem, PA05.2017
Bachelor of Science in Nutrition -
West Chester University of Pennsylvania
West Chester, PA05.2014
Skills
- Analytical mindset
- Team Collaboration
- Effective Communication
- Conflict Resolution
- Mentoring
- Organizational Skills
References
Available upon request
Timeline
New Business Primary Contact - Life
Guardian Life Insurance Company
05.2022 - Current
Operations Generalist
Guardian Life Insurance Company
05.2021 - 05.2022
Dental Hygienist
DeWire Dental, LLC
06.2020 - 05.2021
Dental Hygienist
Dr. Jeannine Wyke DMD
11.2019 - 03.2020
Dental Hygienist
Lehigh Valley Pediatric Dentistry
12.2018 - 12.2019
Dental Hygienist
Green Street Dental Associates
09.2017 - 12.2018
Dental Assistant / Per Diem Dental Hygienist
Rodney Dobrowolski, DMD
05.2017 - 02.2018
Dental Assistant
Fabey Dental Studios
03.2015 - 08.2016
Dental Assistant
Rodney Dobrowolski, DMD
09.2014 - 12.2014
Phonathon Representative
West Chester University Foundation
09.2013 - 12.2013
Associate in Applied Science Dental Hygiene -
Northampton County Community College
Bachelor of Science in Nutrition -
West Chester University of Pennsylvania