Alysa Layden
Normal ,IL
Summary
Highly-motivated employee of SunPower by Legacy Solar with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Director of Incentives and Financial Products
Sunpower Builders
Towanda, IL
07.2023 - Current
- Cultivated and maintained relationships to promote positive work culture.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Guided and motivated staff to drive maximum performance.
- Collaborated with senior leadership to set long-term objectives for the company.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant Sales Manager
Sunpower Builders
Towanda, IL
12.2021 - 06.2023
- Developed strategies to increase sales volume and market share.
- Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
- Prepared reports detailing performance metrics such as sales volumes and conversion rates.
- Helped sales professionals finalize customer sales and handled escalated concerns.
- Reviewed current procedures for efficiency improvements across all sales operations.
- Established action plans for team members and helped each person attain objectives.
- Maintained scorecards to track sales, gross profit dollars and shares.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
Secretary
Sunpower Builders
Carlock, IL
08.2019 - 11.2021
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Maintained organized filing system of paper and electronic documents.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Provided administrative support to the Office Manager and other staff members.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Assisted with accounts receivable and accounts payable functions.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Assisted with special projects or tasks related to departmental functions upon request.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Provided assistance with onboarding new employees by preparing orientation materials.
Education
Bachelor of Arts - English Studies
Illinois State University
Normal, IL12-2020
Skills
- Creativity and Innovation
- Verbal and Written Communication
- Corporate Communications
- Sales Management
- Contract Management
- Project Coordination
- Logistics Management
- Project Management
- Business Administration
- Strategic Planning
- Team Management
Affiliations
- Cooking and baking
- Hosting dinner parties
- Care for house plants
- Living an active lifestyle
Timeline
Director of Incentives and Financial Products
Sunpower Builders
07.2023 - Current
Assistant Sales Manager
Sunpower Builders
12.2021 - 06.2023
Secretary
Sunpower Builders
08.2019 - 11.2021
Bachelor of Arts - English Studies
Illinois State University