Alysa Monterio
Inverness,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Demonstrated expertise in office administration and a detailed-oriented team player with expertise in team leadership.
Overview
7
7
years of professional experience
Work History
Assistant Office Manager
Lotus Dermatology
09.2021 - Current
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Hired, managed, and trained staff, established and monitored goals, conducted performance reviews.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Improved patient care by efficiently coordinating authorizations for medical procedures and treatment plans.
- Worked with manager to plan and coordinate front office schedules.
Assistant Store Manager
Panera Bread
03.2020 - 09.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Event Coordinator/Server Trainer
R Beach
09.2017 - 02.2020
- Coordinated schedules and timelines for events including weddings, celebrations of life, and club events.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Frank W. Springstead High School
Spring Hill, FL05.2017
Skills
- Customer Service
- Staff Training
- Scheduling Coordination
- Certified in Microsoft Word and Excel
- Office Administration
- Medical coding knowledge
- Insurance Verification
- Prior authorization processing
Timeline
Assistant Office Manager
Lotus Dermatology
09.2021 - Current
Assistant Store Manager
Panera Bread
03.2020 - 09.2021
Event Coordinator/Server Trainer
R Beach
09.2017 - 02.2020
High School Diploma -
Frank W. Springstead High School
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