Alysa Rosado
Lakeland,FL
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Restaurant Server Pro
Olive Garden Restaurant
08.2020 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders and manage bills.
- Greeted new customers, discussed specials, and took drink orders.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Lakeland Senior High School
Lakeland, FL05.2020
Skills
- Order Taking
- Daily Specials Memorization
- Drink Preparation
- Food and Beverage Pairings
- High-Volume Dining
- Menu Memorization
- Wine Pairings
- Menu Presentation
- Item Promotion
- Order Accuracy
Timeline
Restaurant Server Pro
Olive Garden Restaurant
08.2020 - Current
High School Diploma -
Lakeland Senior High School