Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alyse Angersola

Streetsboro,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Instructor

WyzAnt Tutoring & Coaching
08.2015 - Current

Tutoring

  • Improved student comprehension by utilizing various teaching methods tailored to individual learning styles.
  • Incorporated real-world connections into lessons, helping bridge the gap between theory and application for students.

Professional Cleaner

The Cleaning Authority
04.2023 - 06.2023
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
  • Streamlined cleaning processes through the use of eco-friendly products and efficient techniques.
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Promoted a healthy environment by disinfecting high-touch surfaces in both residential and commercial spaces.
  • Collaborated with team members to complete large-scale cleaning projects within tight deadlines.

Certified Caregiver

Home Instead
05.2019 - 02.2023
  • Improved patient comfort by providing compassionate and attentive care.
  • Assisted with daily living activities for enhanced client wellbeing.
  • Implemented personalized care plans, addressing individual needs of each patient.
  • Maintained detailed records of all interactions, observations, and interventions in accordance with facility guidelines.
  • Provided emotional support for patients and their families during difficult times.
  • Conducted safety checks on a regular basis, ensuring a safe environment for both patients and caregivers.
  • Facilitated communication between patients and healthcare providers, acting as an advocate for the patients'' best interests.
  • Established trust and rapport with patients through empathetic listening and respectful communication practices.
  • Assisted with mobility exercises, promoting physical health and preventing muscle atrophy or stiffness in bedridden or wheelchair-bound patients.
  • Managed medication schedules, ensuring accurate administration and adherence to prescribed treatments.
  • Monitored patient vital signs and reported changes to medical professionals promptly.

Branch Office Manager

PCI Auctions
09.2016 - 11.2017
  • Managed daily operations for more efficiency, ensuring exceptional customer service at all times.
  • Worked independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.

Customer Service Representative

Universal Electronics Inc
07.2014 - 09.2014
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Waitress, Hostess & Carry-Out Server

Bob Evans
06.2012 - 06.2014
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Master of Science - Forensic Psychology

Southern New Hampshire University
Manchester, NH
08.2022

Bachelor of Arts - Psychology

Kent State University
Kent, OH
12.2015

Associate of Arts - Psychology

Kent State University
Kent, OH
04.2013

High School Diploma -

Streetsboro High School
Streetsboro, OH
05.2011

Skills

  • Communication
  • Online Instruction
  • Customer Service
  • Attention to Detail
  • Creativity
  • Adaptability
  • Speedy Typing (75WPM)

Certification

  • First Aid/CPR Certified

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Professional Cleaner

The Cleaning Authority
04.2023 - 06.2023

Certified Caregiver

Home Instead
05.2019 - 02.2023

Branch Office Manager

PCI Auctions
09.2016 - 11.2017

Certified Instructor

WyzAnt Tutoring & Coaching
08.2015 - Current

Customer Service Representative

Universal Electronics Inc
07.2014 - 09.2014

Waitress, Hostess & Carry-Out Server

Bob Evans
06.2012 - 06.2014

Master of Science - Forensic Psychology

Southern New Hampshire University

Bachelor of Arts - Psychology

Kent State University

Associate of Arts - Psychology

Kent State University

High School Diploma -

Streetsboro High School
  • First Aid/CPR Certified
Alyse Angersola