Alyse Hornberger
Waddell,AZ
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Versatile and dedicated Behavioral Intervention Specialist with focus on individual needs of special education students. Empathetic and accommodating in design and implementation of hands-on lessons. Exceptional skills working with teachers, parents and specialists to meet educational needs of students.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavioral Intervention Specialist
S.T.A.R Academy
03.2022 - Current
- Collaborated with team members, school personnel and family members to develop individual plans of care for students.
- Offered crisis counseling and intervention at school, home and in community to support student needs.
- Signed diagnostic assessments and individual plans of care to initiate client treatments.
- Collaborated with other educators to develop instructional strategies.
- Monitored student performance to evaluate effectiveness of instructional strategies.
- Planned daily activities to keep students engaged and on track with learning goals.
- Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
- Implemented behavior modification techniques to improve student social and academic performance.
Server and Admin
The Groves
12.2018 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
High School Diploma -
ASU Preparatory Digital
Online 06.2021
Skills
- Group Assistance
- Microsoft Office
- Relationship Issues Management
- Active Learning
- Warm and Friendly
- Cool Under Pressure
- Waiting Tables
- Menu Memorization
- Dining Room Monitoring
- Daily Specials Memorization
Certification
CPI and CPR certified
Liquor license
Food handlers License
Timeline
Behavioral Intervention Specialist
S.T.A.R Academy
03.2022 - Current
Server and Admin
The Groves
12.2018 - 06.2021
High School Diploma -
ASU Preparatory Digital