Alysha Miller
Spring,TX
Summary
Welcoming clerical professional with 6 years of experience in a professional high end office setting assisting clients and teammates. Positive and enthusiastic attitude while having rapport with guests, answering calls, processing payments and handling client issues. Accurate when entering information in the scheduling software and keeping organized filing systems.
Overview
3
3
years of professional experience
Work History
Front Office Coordinator
My Houston Surgeons
03.2024 - Current
- Provided stellar customer service to all patients and an upbeat attitude towards my colleagues.
- Ensured all supplies were restocked and the workspace was fully organized for the day
- Coordinated referrals to specialists or other healthcare providers as needed for comprehensive patient care.
Front Desk Receptionist
Massage Heights
11.2022 - 02.2024
- Increased guest retention by maintaining a welcoming and organized reception area.
- Got awarded Peak Performer for Member Service.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Handled billing and collections.
Front Desk Receptionist
Hand And Stone Massage And Facial
12.2021 - 05.2022
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Scheduled 30+ appointments per day accurately using reservation software.
- Developed strong working relationships with team members.
Education
High School Diploma -
South Dade Technical College
Homestead, FL12.2014
Skills
- 10 Years of customer service
- Microsoft Office
- Excel
- Scheduling
- Dance terminology
- Choreography
Timeline
Front Office Coordinator
My Houston Surgeons
03.2024 - Current
Front Desk Receptionist
Massage Heights
11.2022 - 02.2024
Front Desk Receptionist
Hand And Stone Massage And Facial
12.2021 - 05.2022
High School Diploma -
South Dade Technical College
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