Alysha Packard
Anderson
Summary
Organized professional with noted experience in administrative and customer service based roles. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
17
17
years of professional experience
Work History
Director of Marketing Training
What's 4 Lunch
09.2022 - 12.2023
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Created content and promotional materials to drive engagement and conversions.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Provided coaching and mentoring to program operators and staff, including technical assistance in regards to commercial kitchen equipment and efficiency.
- Developed and implemented successful professional development programs.
- Developed lesson plans, instructional materials and written practice tests for commercial kitchen processes and kitchen efficiency training courses.
Director of Child Nutrition
Grand County School
05.2020 - 06.2023
- Managed food service, food production, sanitation and staff supervision.
- Disseminated information to community agencies, school staff and students to promote increased interest in lunch programs.
- Planned weekly nutritionally balanced menus to reflect current dining trends.
- Inventoried condiments, food and cooking supplies to verify availability of items required for meeting projected menu requirements.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Developed unique events and special promotions to drive sales.
Kitchen Manager
Mesa County School District
09.2014 - 06.2020
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
Sales Associate
Kohl's Department
09.2009 - 05.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Shift Manager
McDonald's
06.2007 - 08.2009
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Education
Bachelor of Science - Hospitality Management
Colorado Mesa University
Grand Junction, CO06.2013
Associate of Science - Culinary Arts
Western Colorado Community College
Grand Junction, CO06.2012
High School Diploma -
Central High School
Grand Junction05.2009
Skills
- Strategic Planning
- Staff Management
- Microsoft Office
- Operations Management
- Menu Pricing and Writing
- Kitchen and Food Safety
- Creative Solutions
- Inventory Control
- Shift Scheduling
- Team Leadership
- Multitasking and Organization
- Productivity Improvements
Timeline
Director of Marketing Training
What's 4 Lunch
09.2022 - 12.2023
Director of Child Nutrition
Grand County School
05.2020 - 06.2023
Kitchen Manager
Mesa County School District
09.2014 - 06.2020
Sales Associate
Kohl's Department
09.2009 - 05.2014
Shift Manager
McDonald's
06.2007 - 08.2009
Bachelor of Science - Hospitality Management
Colorado Mesa University
Associate of Science - Culinary Arts
Western Colorado Community College
High School Diploma -
Central High School