Alysha Senegal
Crowley,LA
Summary
Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Quality Assurance Analyst
Sleep Number Corporation
02.2022 - Current
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Monitor, inspect, and improve the quality of customer service.
Asset Protection Associate/Customer Host
Walmart
10.2016 - 01.2022
- Started out as a cashier in 2016 with providing excellent service to my fellow customers
- Also worked in money services department
- I was trained to help my fellow customers to send money, pay bills, money orders and etc
- Received a promotion to work in 2017 in Online Pickup/Online Grocery
- As a team leader in I fill orders, type daily reports, make sure that my team is doing everything right to get the daily task and orders done
- I also Got promoted in 2019 to be a Asset Protection/Customer Host, I check customers receipts, also look out for any theft that is being done in the store.
CASHIER
THE QUARTERS TRUCK STOP
10.2015 - 10.2016
- Provided great customer service to all customers, checked out customers items.
ROUSTABOUT
CAPITOL MANUFACTURING
07.2014 - 01.2015
- Lifting heavy offshore parts, packed parts in boxes to be shipped to offshore companies.
Education
ASSOCIATES DEGREE - PSYCHOLOGY
SOUTH LOUISIANA COMMUNITY COLLEGE
Lafayette, LA04.2026
HIGH SCHOOL DIPLOMA -
JAMES MADISON HIGH SCHOOL
Norcross, GA05.2013
MEDICAL OFFICE SUPPORT TRADE -
CARVILLE JOB CORPS ACADEMY
Baton Rouge, LA05.2013
Medical -
Early K. Long Medical Center
Baton Rouge, LA01.2013
Skills
- Time management
- Team player
- Team Work
- Reliability
- Problem-solving
- Flexibility
- Loss Prevention
- Banking/Money Services (5 years)
- Medical records
- Surveillance
- Dispatching
- Administration (5 years)
- Medical billing
- Quality Assurance
- Customer service
- Typing
- Mentor & Training
- Quality processes
- Data Analysis
Certification
Driver's License
Additional Information
- SKILLS
- HARDWORKING
- COOPERATIVE
- TIME MANAGEMENT
- TEAMWORK/TEAM PLAYER
- FLEXABILITY
- MULTITASKER
- Experience with Toddlers/Kids
- Computer Skills
- Fast Typing Skills
- Healthcare
Timeline
Quality Assurance Analyst
Sleep Number Corporation
02.2022 - Current
Asset Protection Associate/Customer Host
Walmart
10.2016 - 01.2022
CASHIER
THE QUARTERS TRUCK STOP
10.2015 - 10.2016
ROUSTABOUT
CAPITOL MANUFACTURING
07.2014 - 01.2015
ASSOCIATES DEGREE - PSYCHOLOGY
SOUTH LOUISIANA COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
JAMES MADISON HIGH SCHOOL
MEDICAL OFFICE SUPPORT TRADE -
CARVILLE JOB CORPS ACADEMY
Medical -
Early K. Long Medical Center