As a Lean Six Sigma Yellow Belt professional with 10+ years of experience in the Medical field. My goal is to use my talents at a higher level within UC San Diego Health and continue to grow in my career. I have a diverse office skill set developed through hard work, experience and education. Proficient in in-patient education, inpatient care, medical terminology, health care maintenance and administration. Committed to effectively manage high priority projects and taking pride in providing exemplary care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant in Primary/Community Care
UC San Diego Health
09.2021 - Current
Coach and assist teammates with commitment to innovation and improvement using Lean Six Sigma knowledge and tools
Patient Outreach for Quality measures for Health Maintenance
Check patient demographic, and health history to keep information current
Perform medical records management, including organizing and scanning documents through epic, care everywhere and right fax
Maintained current and accurate medical records for patients by helping complete necessary medical forms
Complete diagnostic procedures such as urinalysis, HCG, EKG, Ear Lavage, Covid testing, Flu testing, Strep testing, Hemoglobin A1c and glucose testing
Chaperone and assist as needed with breast exams, IUD removal/placement, Nexplanon removal/placement and Gynecological examinations
Coordinating patient scheduling such as check-in and check-out for video visit appointments
Facilitating nurse visits, patient intake and taking vitals
Medical Assistant
Scripps Clinic Dermatology
06.2017 - 09.2021
Prepare patient rooms for procedures and assist to scribe, excisions, Mohs repairs and biopsies
Prepared and processed patient referrals and transfer requests for Excisions and Mohs with repairs by Plastic Surgeon
Responsible for input and processing of pathology, maintaining patient charts, documenting vitals, diagnosis, prescriptions, procedures, treatment plans on EPIC system
Assemble sterile surgical trays, prepare syringes for procedures, clean and restock supplies in care rooms
Intermitttent Lead MA, and Preceptor for office practices, procedures, tasks, and biologics
Proficient using Outlook Email, Outlook Calandar, Teams, Word and Excel
Staffing Schedule Coordinator
Epic super user trained
Sanitized, restocked, and organized exam rooms and medical equipment
Performed medical records management, including filing, organizing and scanning documents
Coordinated patient scheduling, check-in, check-out and payments for billing
Strong problem solving ability and organization skills
Medical Assistant
Dermatology Specialist Inc
09.2016 - 06.2017
Perform clinic and administrative procedures supervised by Dermatologists
Update patient medical history and provide summary to dermatologist prior to examinations
Prepare medical specimens for pathology testing, assist with patient education regarding follow ups for consultations, at home care, and Mohs
Assist with prior authorizations for non-covered prescriptions and handle both initial and maintenance of biologics
Medical Assistant
Dallas Internal Medicine
07.2015 - 11.2015
Perform clerical, clinical, and administrative duties such as general office maintenance, responding to patient messages, recording medical history
Assist with checking vitals, wound cleaning, assist with breast exams and pap examinations, facilitating nurse visits, EKG interpretation and filing charts
Assist with Spirometry, ABI, injections, and patient education.
Medical Assistant
Careview Medical Group
07.2013 - 07.2015
Responsible for completing insurance require measures, collecting copays, verifying insurance, explaining medical procedures and treatments
Perform suture removals, bandage, and prep patient injuries
Complete diagnostic procedures such as urinalysis HCG, EKC, and glucose testing.
Self starter requiring minimal direction from supervisor and open to new ideas
Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Placed new supply orders, managed inventory and restocked clerical spaces.
Checked patient insurance, demographic, and health history to keep information current.
Enhanced office efficiency by implementing new filing system for patient records when medical records went electronic
Fostered welcoming environment, greeting patients warmly upon arrival.
Performed various administrative tasks by filing, copying and faxing documents.
Education
Medical Assistant Certificate - Medical Assistant
Concorde Career College
San Diego, CA
2013
Skills
Lean Six Sigma Yellow belt
Patient scheduling
Critical thinking
Staff Leadership and interview panel
Customer service
Communication and organization
Safety Coordinator
Preceptor
Problem solving ability
Staff schedule coordinator
Outlook Email/ Calander, teams and Epic
BLS/ BART Certified
Certification
Medical Assistant Diploma in Venipuncture and injections, Concorde Career College
Lean Six Sigma: Yellow Belt
CPR, BLS and BART Certification
Additional Information
Efficiently manage patient messages, In-basket, fielding incoming and outgoing phone calls, filing and faxing patient documents, Collected and accounted for co-pays and all necessary fees at completion of visit, Interview panel, Strong commitment to customer service with the ability to build quality customer relationships, resolve complex issues, and effectively win customer Loyalty
Additional information and references provided upon request
Timeline
Medical Assistant in Primary/Community Care
UC San Diego Health
09.2021 - Current
Medical Assistant
Scripps Clinic Dermatology
06.2017 - 09.2021
Medical Assistant
Dermatology Specialist Inc
09.2016 - 06.2017
Medical Assistant
Dallas Internal Medicine
07.2015 - 11.2015
Medical Assistant
Careview Medical Group
07.2013 - 07.2015
Medical Assistant Diploma in Venipuncture and injections, Concorde Career College
Lean Six Sigma: Yellow Belt
CPR, BLS and BART Certification
Medical Assistant Certificate - Medical Assistant
Concorde Career College
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