Alysha Vasquez
Carlsbad,NM
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to work well independently or in team environments.
Overview
15
15
years of professional experience
Work History
Executive Administrative Coordinator
City of Carlsbad
12.2020 - Current
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Safeguarded confidential information through meticulous record management practices and secure storage solutions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Completed bi-weekly payroll for 65 employees.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
HR Secretary
City Of Carlsbad
Carlsbad, NM
07.2019 - 12.2020
- Answer, respond to and transfer daily phone calls
- Greet incoming visitors and employees professionally and provide friendly, knowledgeable assistance
- Manage calendars to strategically coordinate meetings, and appointments
- Handle all Pre-Employment paperwork, drug screens, and physicals
- Organize new employee orientation schedules for all new hires
- Oversee all HR needs for 400+ employee's
- Data Entry & File Management for Personnel Department and Safety Manager
- Record new hires, transfers, terminations, changes in job classifications and merit increases to maintain human resources files
- Provide administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes
- Provide clerical support to employees by copying, faxing and filing documents
- Compose and proofread memos, letters and reports to verify error-free communication
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Built and maintain excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Preparing monthly Safety News Letter
- Updated tracking spreadsheets with latest Health Insurance information
- Developed recordkeeping system for Accident Reports to optimize operations
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Preparing agenda and taking minutes for monthly ADA Board Meetings
- Preparing Invoices and Purchase Orders
- Preparing postings for job openings/ bids
Receptionist/Front Desk Clerk
City Of Carlsbad
Carlsbad, NM
03.2017 - 06.2018
- Greeted numerous daily visitors and customers upon arrival, offered assistance and answered questions
- Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel
- Prepared outgoing mail and affix appropriate postage using postage machine for delivery to Post Office
- Maintained photocopier and postage machine logs
- Sorted and routed mail to appropriate department and/or staff member
- Prepared outgoing interoffice mail
- Photocopied appropriate information requested by staff
- Provided general clerical support to departmental personnel
- Helped different departments file and shred documents when needed
Records Clerk
Carlsbad Police Department
Carlsbad, NM
12.2010 - 03.2017
- Checked daily incoming paperwork and documents and made copies before filing
- Updated records with new information
- Followed confidentially regulations to maintain privacy
- Assisted with typing, data entry and answering incoming calls as required
- Monitored gas log, and accounted for all gas slips for department vehicles
- Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department
Education
Associate - Criminal Justice
New Mexico State University - Carlsbad
Carlsbad, NM2011
High School Diploma -
Carlsbad High School
Carlsbad, NM2008
Skills
- Knowledge of office management practices and procedures
- Knowledge of formats used for variety of correspondence and reports
- Knowledge of data entry, and file management
- Ability to follow oral and written instructions, policies and procedures
- Ability to establish and maintain effective working relationships with other staff, and public
- Skills in operating a variety of office equipment, including word processor, computer, typewriter, photocopier, postage machine, calculator, and fax machine
- Skill in typing 60 wpm
- Problem-solving skills
- Time management
- Positive Attitude
- Respectful
- Hardworking
- Dependable
- Fast Learner
Certification
- Certified Notary Public
Timeline
Executive Administrative Coordinator
City of Carlsbad
12.2020 - Current
HR Secretary
City Of Carlsbad
07.2019 - 12.2020
Receptionist/Front Desk Clerk
City Of Carlsbad
03.2017 - 06.2018
Records Clerk
Carlsbad Police Department
12.2010 - 03.2017
Associate - Criminal Justice
New Mexico State University - Carlsbad
High School Diploma -
Carlsbad High School
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