Hi, I’m
Alysha Wahlgren
St Cloud,FL
Summary
Assistant Executive Housekeeper with over 15 years of guest relations and management experience. A true self-starter with strong leadership style ethics and a desire to get the job done right the first time. Just some of the areas of expertise include skilled time and team management, adhering to safety regulations and maintaining fun and efficient work environment for staff and above all ensuring customer satisfaction and service.
Overview
14
years of professional experience
Work History
Hyatt Regency Orlando International Airport, Orlando, Florida
Assistant Executive Housekeeper
2019.02 - Current (5 years & 7 months)
Job overview
- Maintained excellent relationship with hospitality staff while merging lines of communication with front desk to achieve timely execution of turnover for 450 rooms.
- Consistently responded to guest request with speed, ease and confidentiality.
- Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
- Streamlined daily cleaning schedule for over 40 room attendants
- Increased employee performance through effective supervision and training
- Introduced new operational programs like incentives to increase company loyalty and reduce employee turnover
Pure Paradise Cleaning, Clarksville, TN
General Manager
2006.04 - 2016.11 (10 years & 7 months)
Job overview
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development for both commercial and residential properties
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Coordinated over 20 employee schedules to keep pace with business needs and meet company demands
Education
Clearwater High School , Clearwater, FL
High School Diploma
05.1999
Skills
- Great Guest Service and Support
- Hospitality Management
- Team Support and Collaboration
- Dedicated to Efficient Inventory Oversight
- High Customer Service Standards Adherence
- Strong Team Coaching and Mentorship
- Operational Efficiency
- Excels at Task Prioritization
- Extreme Eye for Detail
- Time Management expert
Accomplishments
- Nominee-2021 Hyatt Regency Orlando International Airport Employee of the Year
- Nominee-2021 Golden Pineapple Award for Outstanding Housekeeping Employee of the Year
- Winner-Hyatt Regency Orlando International Airport Team of Excellence Quarter 4 2019
Timeline
Assistant Executive Housekeeper
Hyatt Regency Orlando International Airport
2019.02 - Current (5 years & 7 months)
General Manager
Pure Paradise Cleaning
2006.04 - 2016.11 (10 years & 7 months)
Clearwater High School
High School Diploma
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