Alyshia Steed
Afton,WY
Summary
Proven to excel in fast-paced environments, I leveraged my exceptional customer service and excellent math skills at Hot Shots Coffee, enhancing team efficiency and customer satisfaction. My proactive approach and ability to multitask led to a noticeable improvement in workplace productivity and safety, showcasing my dedication to exceeding employer expectations.
Overview
10
10
years of professional experience
Work History
Barista
Hot Shots Coffee
05.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Laundry Attendant
Fairfield Inn & Suites by Marriot
01.2015 - 05.2023
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Examined dried clothes to identify stains, tears and issues.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Collected soiled linens and clothing and pretreated stains.
Ramp Agent
DGS Delta Global Services
11.2019 - 06.2021
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Deiced aircraft before takeoff for safety during inclement weather.
Education
General -
Star Valley High School
Afton, WY05.2001
Skills
- Friendly and outgoing
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Excellent memory
- Hospitality service expertise
- Excellent math skills
- Solid problem solver
- Opening and closing coordination
- Positive and professional
- Speedy and efficient
- Multitasking Abilities
- Cash Register Operation
Timeline
Barista
Hot Shots Coffee
05.2023 - Current
Ramp Agent
DGS Delta Global Services
11.2019 - 06.2021
Laundry Attendant
Fairfield Inn & Suites by Marriot
01.2015 - 05.2023
General -
Star Valley High School
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