Summary
Work History
Education
Skills
Timeline
Generic

Alyshia Strickland

Moultrie,GA

Summary


Experienced medical support professional with strong focus on patient interaction and administrative efficiency. Adept at managing appointments, handling patient inquiries, and coordinating with medical staff. Known for effective collaboration and reliability in fast-paced environments. Skilled in using medical software systems, maintaining patient records, confidentiality in all interactions, and ensuring welcoming atmosphere.

Work History

Medical Insurance Coder and Biller

Moultrie Internal Medicine/Dr. Clyde Lamon
  • Maintained high coding standards by adhering to industry best practices and staying current with emerging technologies.
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.

Office Manager

Dr. Ayman Al-Hakim
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
  • Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
  • Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.

Education

High School Diploma -

Colquitt County High School
Moultrie, GA
06-1980

Skills

  • Client relations
  • Effective communication through listening
  • Logical evaluation
  • Accurate data entry
  • Effective telephone communication
  • Appointment coordination
  • Effective scheduling management
  • Experienced with Microsoft Office applications

Timeline

Medical Insurance Coder and Biller

Moultrie Internal Medicine/Dr. Clyde Lamon

Office Manager

Dr. Ayman Al-Hakim

High School Diploma -

Colquitt County High School
Alyshia Strickland