Alysia Alexandria
Pleasantville,NJ
Summary
Hardworking professional well-versed in mobile and stationary surveillance. Extensive background in using diverse investigative and documentation tools. Knowledgeable about securing information, documenting findings and writing detailed reports.
Overview
5
5
years of professional experience
Work History
Surveillance Operator
Hard Rock Casino
05.2022 - Current
- Inspected cameras, monitors and other surveillance equipment for operational integrity.
- Maintained log of surveillance operations, noting discrepancies or suspicious activity.
- Identified illegal activities and alerted floor security personnel to address concerns.
- Collect documentation such video recordings and photographs to support case findings.
Front Desk Representative
Tropicana AC
03.2021 - 12.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Entered and updated sensitive customer information during check-ins and room changes.
Surveillance Operator
Bally’s
01.2021 - 12.2021
- Monitor security camera footage and security video system on the casino floor to observe patron and employees movements and activities.
- Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
- Inspected cameras, monitors and other surveillance equipment for operational integrity.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
Mobile Expert
Osl Retail Service, Egg
10.2019 - 02.2020
- Repair and programming all mobile devices
- Completed training in all phases of business, including sales, product lines and distribution
- Minded sales opportunities by conducting onsite consultations
- Network with other companies to help expand business
- Monitored wireless sales space to establish familiarity with various carriers.
Cashier/Sales
Snipes Sneaker Store
10.2018 - 01.2020
- Administered all point of sale and closing procedures
- Provide customers with correct knowledge on desired brands, whether apparel, sneakers or shoe care cleaners
- Computed sales prices, total purchases, processed payments (credit/debit), managed cash and handled exchanges properly
- Answer telephone and provide customers with appropriate information regarding their question(s)
- Help the team drive in sales and customer service.
Education
High School Diploma -
Pleasantville High School
2018
Skills
- Comprehension of computer & mobile applications
- Great written, analytical and oral communication
- Corporate Social Responsibility
- Critical Thinking
- Surveillance Technology
- Safety Protocols
- Familiarity in database platforms (excel, etc)
- Self-motivated, Strong work ethic
- Leadership
- Great listener
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Surveillance Operator
Hard Rock Casino
05.2022 - Current
Front Desk Representative
Tropicana AC
03.2021 - 12.2021
Surveillance Operator
Bally’s
01.2021 - 12.2021
Mobile Expert
Osl Retail Service, Egg
10.2019 - 02.2020
Cashier/Sales
Snipes Sneaker Store
10.2018 - 01.2020
High School Diploma -
Pleasantville High School