Alysia Briggs
Saint Charles
Summary
e Results driven account manager with over 25 years of sales experience and client relationship management. Proven track record of exceeding revenue targets, expanding key accounts and delivering tailored solutions that drive customer satisfaction and long-term loyalty. Skilled in strategic selling, cross, functional collaboration, and CRM tools. Known for building, trust, solving problems quickly and consistently growing market share within competitive territories.
Overview
15
15
years of professional experience
Work History
Account Manager
Boxes Around The World
Bridgeton
07.2024 - Current
- Generated leads through cold calling activities.
- Developed strategies to increase revenue from existing accounts.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Monitored competitor activities in order to stay ahead of the competition.
- Managed multiple accounts simultaneously while meeting deadlines.
- Conducted market research to identify potential new customers.
- Negotiated contracts with clients to maximize revenue potential.
- Ensured compliance with industry regulations when dealing with clients.
Business Development
DH Pace
Maryland Heights
07.2022 - 06.2024
- Provided leadership, guidance and mentorship to the Business Development team members.
- Supported senior management with special projects related to business development objectives.
- Drove new business development by creating referral program and special events.
- Negotiated contracts with clients for new business development initiatives.
- Identified opportunities for new business development activities.
- Generated reports on sales activities including new business development efforts.
- Engaged with and acquired new customers to drive new business development.
Territory Manager
Erb Equipment
Fenton
12.2019 - 07.2022
- Maintained accurate records of all sales activities including orders placed, invoices issued, payments received.
- Established relationships with key customers, vendors, and distributors in the area.
- Implemented processes that ensured timely delivery of products ordered by customers.
- Analyzed sales data to identify trends and areas for improvement.
- Monitored competitor activities in the region to ensure competitive advantage.
- Resolved customer complaints promptly and professionally.
- Created presentations for potential customers highlighting products' features and benefits.
- Met or exceeded established targets for revenue growth month over month.
Territory Manager
Herc Rentals
Saint Peters
05.2016 - 12.2019
- Developed and executed sales plans tailored to regional characteristics.
- Participated in trade shows and industry events to represent the company and gather market insights.
- Worked closely with existing accounts to grow market share.
- Provided exceptional after-sales support to ensure high levels of customer satisfaction.
- Conducted comprehensive market analysis to identify new business opportunities.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Coordinated trade shows and other promotional events to raise brand awareness in the territory.
Territory Sales Representative
G&K Services
Saint Louis
06.2010 - 05.2016
- Participated in regular team meetings to discuss progress and challenges faced by the team members.
- Generated detailed reports on sales performance against targets set by management.
- Worked closely with other departments such as operations, logistics, finance.
- Delivered presentations at client meetings, showcasing company offerings in a professional manner.
- Maintained accurate records of all sales activities within the assigned territory.
- Promoted brand awareness through effective communication of product features and benefits.
- Identified potential customers and developed relationships with key decision makers.
- Created value propositions tailored to individual clients' business needs.
- Attended industry conferences and trade shows to stay up-to-date on market trends.
- Negotiated contracts with customers to ensure favorable terms for both parties.
Education
Bachelor of Arts - Business Administration
Lindenwood University
Saint Charles, MO05-2011
Skills
- Customer retention
- route planning, and time management
- Proposal drafting
- Client relationship building and management
- Strong verbal communication
- CRM systems
- Excellent negotiating tactics
- resilience and self motivation
- Researched sales leads
- Expertise in managing territory sales strategies
- Acquiring new customers
- Sales force training
- Networking skills
- stay current on product knowledge
Timeline
Account Manager
Boxes Around The World
07.2024 - Current
Business Development
DH Pace
07.2022 - 06.2024
Territory Manager
Erb Equipment
12.2019 - 07.2022
Territory Manager
Herc Rentals
05.2016 - 12.2019
Territory Sales Representative
G&K Services
06.2010 - 05.2016
Bachelor of Arts - Business Administration
Lindenwood University
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