Alysia Ford
Dunsmuir
Summary
Dynamic Retail Sales Specialist with a proven track record at Pilot Flying J Travel Center, excelling in customer service and visual merchandising. Skilled in problem-solving and team building, consistently exceeding sales goals through effective upselling techniques. Committed to enhancing customer experiences while maintaining a well-organized store environment.
Overview
7
7
years of professional experience
Work History
Retail Sales Specialist
Pilot Flying J Travel Center
10.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of merchandise displays to promote visual appeal.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve daily sales goals and improve customer service standards.
- Managed inventory levels by restocking shelves and conducting regular stock checks.
- Trained new staff on operational procedures and customer service protocols for seamless onboarding.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business.
- Implemented promotional displays to drive sales during peak seasons and increase product visibility.
- Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
- Consistently met or exceeded individual sales goals while contributing to overall store success.
- Maintained a well-organized and visually appealing store environment for optimal customer experience.
- Boosted sales revenue through effective upselling and cross-selling techniques.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Realtor
The Virtual Realty Group
01.2019 - 12.2024
- Guided clients through property transactions, ensuring compliance with regulations and best practices.
- Utilized market analysis tools to identify trends and advise clients on competitive pricing strategies.
- Developed comprehensive marketing plans to showcase listings and attract potential buyers effectively.
- Mentored junior agents, providing training on negotiation techniques and client relationship management.
- Coordinated open houses and property showings, demonstrating strong organizational skills and attention to detail.
- Analyzed local market conditions to develop strategic recommendations for investment opportunities for clients.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Pharmacy Clerk
Mount Shasta Pharmacy
06.2023 - 10.2024
- Processed prescription orders efficiently, ensuring accuracy in medication dispensing.
- Assisted customers with inquiries, providing exceptional service and fostering positive experiences.
- Managed inventory levels, conducting regular stock checks to maintain adequate supplies.
- Collaborated with pharmacists to verify prescriptions and resolve discrepancies promptly.
- Utilized pharmacy management software for order processing and record-keeping accuracy.
- Verified prescription information prior to entry in pharmacy computer system.
Personal Care Assistant
In Home Support Services
11.2021 - 04.2024
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Developed personalized care plans based on individual client needs and preferences.
- Coordinated medical appointments and provided transportation for clients to ensure timely care access.
- Trained new staff on best practices in personal care and client interaction protocols.
- Monitored and documented client progress, addressing changes in health or behavior promptly.
- Implemented safety protocols to create secure environments for clients during care routines.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Built strong relationships with clients to deliver emotional support and companionship.
Mobile Home Park Manager
Boa Vida Communities
01.2020 - 07.2021
- Managed daily operations of mobile home park, ensuring high resident satisfaction and community engagement.
- Coordinated maintenance schedules and improvements, optimizing property aesthetics and functionality.
- Oversaw financial management, including rent collection and budgeting for operational expenses.
- Implemented new resident onboarding processes, enhancing communication and integration into the community.
Education
Real Estate License - Real Estate
Allied Business
CA04-2007
Skills
- Multitasking efficiency
- Problem-solving
- Effective communication
- Time management capabilities
- Training and mentoring
- Visual merchandising proficiency
- Management
- Attention to detail focus
- Organizational skills development
- Team building
Timeline
Retail Sales Specialist
Pilot Flying J Travel Center
10.2024 - Current
Pharmacy Clerk
Mount Shasta Pharmacy
06.2023 - 10.2024
Personal Care Assistant
In Home Support Services
11.2021 - 04.2024
Mobile Home Park Manager
Boa Vida Communities
01.2020 - 07.2021
Realtor
The Virtual Realty Group
01.2019 - 12.2024
Real Estate License - Real Estate
Allied Business