Alysia Garcia
Dallas,TX
Summary
Dynamic professional with a proven track record at 214 Bar & Restaurant, excelling in customer service and team collaboration. Demonstrated ability to enhance efficiency and implement safety guidelines, notably improving order accuracy by introducing barcode scanning at Walmart Distribution Center. Skilled in multitasking and effective time management, consistently achieving and surpassing key performance indicators.
Overview
9
9
years of professional experience
Work History
Host/server
214 Bar & Restaurant
08.2024 - 01.2025
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Facilitated the readiness of the dining room through collaboration with servers and bussers.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Host/server
Babydolls Saloon
12.2021 - 07.2024
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Answered phone calls to take orders, give information and document reservations.
- Seated patrons based on guest preferences and seating availability.
Walmart Distribution Center
Freight Processor
06.2020 - 01.2021
- Consistently met or exceeded key performance indicators through effective resource allocation and process improvement initiatives.
- Implemented safety guidelines for warehouse and trained employees on applicable policies.
- Immediately addressed logistical issues and applied remediation techniques.
- Improved order accuracy by implementing barcode scanning technology throughout the distribution center.
Host/server
Sharies
10.2019 - 07.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Swim Instructor
Hermiston Aquatic Center
05.2016 - 09.2019
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Education
Cosmetology License - Cosmetology
Aveda Institute
Dallas, TexasSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Sales strategies
- Health standards
- Interactive communication skills
- Cleaning and sanitation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Host/server
214 Bar & Restaurant
08.2024 - 01.2025
Host/server
Babydolls Saloon
12.2021 - 07.2024
Walmart Distribution Center
Freight Processor
06.2020 - 01.2021
Host/server
Sharies
10.2019 - 07.2020
Swim Instructor
Hermiston Aquatic Center
05.2016 - 09.2019
Cosmetology License - Cosmetology
Aveda Institute
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