Alysia Griffin
Rocklin,CA
Summary
I am an experienced and reliable individual with robust experience in human services, comprehensive case management, client success, and resource connections for diverse and economically disadvantaged clients. I am adept at working effectively in both an independent and team centered setting. I am committed to sharing my diverse experiences and extensive knowledge of community resources to help students with complex, sensitive, and multifaceted situations succeed.
Overview
9
9
years of professional experience
Work History
Eligibility Case Manager
Placer County Health and Human Services
Rocklin, CA
06.2023 - Current
- Assessed client eligibility for benefits according to state and federal guidelines.
- Provided case management support and comprehensive services for clients and their families.
- Assisted clients in distress to resolve immediate concerns.
- Provided technical assistance to clients on the application process for programs including Medical, CalFresh, CalWORKs, and WIC.
- Conducted interviews with applicants, explaining benefits process, and which programs were available.
- Established rapport with clients from diverse backgrounds ensuring each client felt heard and received equitable service.
- Counseled clients from low-income and underserved populations on available resources within the community that could help meet their needs.
- Coordinated referrals for additional services such as housing assistance, job placement programs, or access to other basic needs.
- Worked with the program integrity unit to ensure that clients are adhering to program regulations and policies.
Registered Behavior Technician
Center for Autism and Related Disorders, Inc
Rocklin, CA
08.2020 - 08.2021
- Developed and implemented behavior intervention plans based on individualized needs.
- Assisted in developing home programs that support generalization across settings.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Developed basic strategies to promote patient safety, wellness and independence.
- Provided crisis intervention when necessary by utilizing de-escalation techniques.
- Incorporated cultural competency into all aspects of work including assessment tools and interventions used with patients.
Server
Mikuni Japanese Restaurant And Sushi Bar
Elk Grove, CA
06.2015 - 08.2020
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered exceptional service to a high volume of daily customers in a fast-paced environment, efficiently managing time and multitasking effectively.
Education
Bachelor of Science - Communication Sciences And Disorders
California State University, Sacramento
Sacramento, CA05-2020
Skills
- Program understanding and advisement
- Effective verbal and written communication skills
- Knowledgeable in various case management software systems
- Experience providing client support and service in a multicultural and highly diverse environment
- Knowledge in public assistance programs and the impact of basic needs issues on client mental health
- Interviewing techniques that effectively confront difficult situations
- Ability to think critically and provide immediate solutions to clients with complex, sensitive, and multifaceted situations
- Experienced in working with diverse populations and psychosocial issues
- Interpersonal Skills accompanied by a strong understanding of social justice concepts and social identities
Timeline
Eligibility Case Manager
Placer County Health and Human Services
06.2023 - Current
Registered Behavior Technician
Center for Autism and Related Disorders, Inc
08.2020 - 08.2021
Server
Mikuni Japanese Restaurant And Sushi Bar
06.2015 - 08.2020
Bachelor of Science - Communication Sciences And Disorders
California State University, Sacramento
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