Alysia Gutierrez
El Cajon,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Vans
Mission Valley, CA
06.2023 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Restocked shelves as needed to ensure sufficient inventory levels.
Hostess/Cashier
BROKEN YOLK CAFE
San Diego, CA
10.2022 - 05.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Maintained a clean and organized dining area.
- Demonstrated strong interpersonal skills when interacting with customers.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Assisted servers in bussing tables when needed during busy periods.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Provided customers with accurate wait times and monitored waiting list.
Retail Sales Associate
American Eagle Outfitters
Chula Vista, CA
06.2022 - 09.2022
- Tracked inventory levels throughout the day and restocked items as needed.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Promoted special offers and discounts to encourage additional purchases.
- Processed returned merchandise according to company policies.
- Greeted customers to determine wants or needs.
Hostess/Busser
Applebee's
San Diego, CA
08.2021 - 02.2022
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Swept floors and removed garbage from dining area.
- Ensured that all areas were properly sanitized at the end of each shift.
- Provided assistance to other employees when needed during peak business hours.
Childcare Staff
YMCA
Pacific Beach, CA
01.2018 - 01.2019
- Assisted with homework assignments as needed.
- Communicated effectively with parents regarding their child's progress or any issues that may arise.
- Organized activities to stimulate physical, mental and social development in children.
- Managed conflicts between children using conflict resolution techniques.
- Participated in team meetings to discuss new policies or procedures related to childcare services.
- Read stories aloud to encourage literacy skills in younger children.
- Monitored the health of each child by tracking eating habits, sleeping patterns and behavior changes.
- Observed each child's interests and abilities to plan future activities accordingly.
Education
High school diploma -
Mission Bay High School
01.2021
Some College (No Degree) - Emergency Medical Technology/ paramedic major
Southwestern Community College District
Chula Vista, CASkills
- Product Sales
- Inventory Control
- Payment Processing
- Outgoing Personality
- Guest Relations
- Teamwork and Collaboration
- Verbal/Written Communication
- Reliable and Punctual
- Meeting Deadlines
- Customer Service
- Cash Register Operation
- Inventory Tracking
Certification
Alysia Gutierrez, 10/01/22, 03/01/25
Languages
English
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
Sales Associate
Vans
06.2023 - Current
Hostess/Cashier
BROKEN YOLK CAFE
10.2022 - 05.2023
Retail Sales Associate
American Eagle Outfitters
06.2022 - 09.2022
Hostess/Busser
Applebee's
08.2021 - 02.2022
Childcare Staff
YMCA
01.2018 - 01.2019
High school diploma -
Mission Bay High School
Some College (No Degree) - Emergency Medical Technology/ paramedic major
Southwestern Community College District