Alysia Lolar
Las Vegas,NV
Summary
Experienced professional with exceptional experience in customer service seeking to utilize my experience and personal abilities for optimum growth and opportunity. Authorized to work in the US for any employer
Overview
10
10
years of professional experience
Work History
Warehouse Associate
RevZilla
05.2021 - Current
- Receiving and stocking items packing and loading items counting inventory
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
Warehouse Associate
Amazon
11.2019 - 01.2020
- Receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock and other
- Unloading trucks stacking selecting, packing and shipping customer orders
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 30 pounds
Customer Service Representative
Sykes Enterprises
04.2018 - 07.2019
- Effectively complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.Stayed current with system information, changes and updates
- Ensured that appropriate changes were made to resolve customers issue
- Walking customers through detailed troubleshooting steps, ensured that the customer account was updated and protected.
Sales Associate/Cashier
Wal-Mart
07.2016 - 03.2018
- Received payments by cash, check, credit cards, vouchers, or automatic debits
- Issued receipts, refunds, credits, or change to customers
- Counted money in the cash drawers at the beginning of shifts to ensure that the amounts were correct and that there was adequate change
- Greeted customers entering the establishment
- Maintained a clean and orderly checkout area
- Established or identified prices of goods, services or admission, and tabulated bills using calculators, cash registers, or optical price scanners.
- Helped customers complete purchases, locate items, and join reward programs.
Customer Service Representative
Sutherland
11.2013 - 05.2015
- Determined charges for services requested, collect deposits or payments, or arrange for billing over the phone or internet
- Effectively complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
- Stayed current with system information, changes and updates. Ensured that appropriate changes were made to resolve customers problems.
- Handled customer inquiries and suggestions courteously and professionally.
Education
High School Diploma -
Connection Academy
Skills
- Skills
- Strong Customer Service Skills, Creative Thinking, Data Entry, Type speed of 40 wpm, Basic math
- Skills, Critical thinking, Dependable
- Warehouse Experience
- Packaging
- Order Picking
- Typing
- Shipping & Receiving
Timeline
Warehouse Associate
RevZilla
05.2021 - Current
Warehouse Associate
Amazon
11.2019 - 01.2020
Customer Service Representative
Sykes Enterprises
04.2018 - 07.2019
Sales Associate/Cashier
Wal-Mart
07.2016 - 03.2018
Customer Service Representative
Sutherland
11.2013 - 05.2015
High School Diploma -
Connection Academy
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