Alysia Pinon
Santa Rosa,CA
Summary
Hard working employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Head of Retail Operations
Avid Coffee
Santa Rosa, CA
10.2020 - Current
- Monitored daily activity at all locations to ensure that operational objectives were being met.
- Reviewed business reports on a regular basis to ensure targets were met or exceeded.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Maintained strong relationships with vendors to ensure competitive prices for products and services offered by the store.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Manager
Starbucks
Santa Rosa, CA
05.2016 - 08.2020
- Coached staff on strategies to enhance performance and improve customer relations.
- Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
- Reviewed business reports on a regular basis to ensure targets were met or exceeded.
- Directed and supervised staff performance.
- Managed day-to-day store operations, including scheduling, inventory control, loss prevention, pricing accuracy, and merchandising standards.
Assistant Manager
Reading Cinemas
Rohnert Park, CA
03.2014 - 03.2016
- Enforced company policies and procedures to strengthen operational standards across departments.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Assigned work and monitored performance of project personnel.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Analy High School
Sebastopol, CA05.2011
Skills
- Policy Enforcement
- Sales Monitoring
- Inventory Oversight
- Inventory Management
- Performance Monitoring
- Merchandise Quality Assurance
- Flexible Work Schedule
- Scheduling and Time-Tracking
- Orientation and Training
- Customer Service Management
- Leadership Development
- Multitasking and Prioritizing
- Employee Training
- Team Building and Motivation
- Staff Coaching and Training
- Critical Thinking
- Retail Operations
- Goal Setting and Achievement
Certification
- California ServSafe Food Manager certificate
Timeline
Head of Retail Operations
Avid Coffee
10.2020 - Current
Manager
Starbucks
05.2016 - 08.2020
Assistant Manager
Reading Cinemas
03.2014 - 03.2016
High School Diploma -
Analy High School